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My FrameMaker wouldn't connect to the AEM repository. The default port is 4502. I tried to change the port to 80, as per the technician I have for a support call. now, connections are totally messed up and I can't get back into the management console to co

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My FrameMaker wouldn't connect to the AEM repository. The default port is 4502. I tried to change the port to 80, as per the technician I have for a support call. Now, connections are totally messed up and I can't get back into the management console to connect and correct.

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Correct answer by
Community Advisor

Hi @brucesanchez 

 

If possible can you please share the detailed bug report what error you re getting or screenshot, Meanwhile you can consider these pointers which can help you to fix the issue, which seems like you're facing connectivity issues between Adobe FrameMaker and the AEM repository, especially after attempting to change the default port to 80. Here's a step-by-step approach to help you address this issue:

Step 1: Confirm Port Availability

Ensure that port 80 is available and not used by any other application or service. Port 80 is commonly used for HTTP traffic, so conflicts might arise.

Step 2: Access AEM via CRX DE Lite

  1. Try accessing the CRX DE Lite console directly using the URL: http://localhost:4502/crx/de/index.jsp
  2. If successful, log in using your credentials. CRX DE Lite allows direct access to the repository, and from there, you can modify configurations.

Step 3: Revert Port Changes

  1. In CRX DE Lite, navigate to http://localhost:4502/system/console/configMgr.
  2. Search for configurations related to port settings.
  3. Locate the configuration where the port was changed to 80 and revert it back to 4502.

Step 4: Verify AEM Console Access

Try accessing the AEM web console at http://localhost:4502/libs/granite/core/content/login.html and ensure you can log in. If successful, proceed to the next step.

Step 5: Review FrameMaker Configuration

  1. Open Adobe FrameMaker and go to the settings or preferences related to AEM connectivity.
  2. Verify that the URL is set to http://localhost:4502 or the appropriate URL with the correct port.
  3. Ensure that the login credentials match those configured in AEM.

Step 6: Restart AEM

After making changes, it's a good practice to restart your AEM instance to apply the modifications.

 

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3 Replies

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Community Advisor

Can you elaborate more on what is your issue? If you are running a AEM onpremise is simple to make a port change, please refer to this article: https://www.tothenew.com/blog/changing-the-port-of-a-running-aem-instance/ 



Esteban Bustamante

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Correct answer by
Community Advisor

Hi @brucesanchez 

 

If possible can you please share the detailed bug report what error you re getting or screenshot, Meanwhile you can consider these pointers which can help you to fix the issue, which seems like you're facing connectivity issues between Adobe FrameMaker and the AEM repository, especially after attempting to change the default port to 80. Here's a step-by-step approach to help you address this issue:

Step 1: Confirm Port Availability

Ensure that port 80 is available and not used by any other application or service. Port 80 is commonly used for HTTP traffic, so conflicts might arise.

Step 2: Access AEM via CRX DE Lite

  1. Try accessing the CRX DE Lite console directly using the URL: http://localhost:4502/crx/de/index.jsp
  2. If successful, log in using your credentials. CRX DE Lite allows direct access to the repository, and from there, you can modify configurations.

Step 3: Revert Port Changes

  1. In CRX DE Lite, navigate to http://localhost:4502/system/console/configMgr.
  2. Search for configurations related to port settings.
  3. Locate the configuration where the port was changed to 80 and revert it back to 4502.

Step 4: Verify AEM Console Access

Try accessing the AEM web console at http://localhost:4502/libs/granite/core/content/login.html and ensure you can log in. If successful, proceed to the next step.

Step 5: Review FrameMaker Configuration

  1. Open Adobe FrameMaker and go to the settings or preferences related to AEM connectivity.
  2. Verify that the URL is set to http://localhost:4502 or the appropriate URL with the correct port.
  3. Ensure that the login credentials match those configured in AEM.

Step 6: Restart AEM

After making changes, it's a good practice to restart your AEM instance to apply the modifications.

 

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Administrator

@brucesanchez Did you find the suggestions from users helpful? Please let us know if more information is required. Otherwise, please mark the answer as correct for posterity. If you have found out solution yourself, please share it with the community.



Kautuk Sahni