Internal Server Error on Touch UI

[Maddy737]

05:10 AM | April 21, 2016

Hello Everyone,

I have very rare issue which we found on pre production authoring site. We can see the internal server error on Geometrixx media page. Am attaching the screenshot for better understanding.

Could you please someone help.

[Opkar_Gill]

Hi,

there should also be an error in your error log file. That should be more descriptive.

Is the concern that geomtrixx is not working? I would be more concerned if you were getting errors in your custom application code. For pre-prod you should have used the "nosamplecontent" option, so content such as geometrixx is not installed. The sample should not be installed on prod, and hence not on pre prod either.

Regards,

Opkar

[kautuk_sahni]

Hi

Agreeing with Opkar, we should use nosamplecontent runmode for the Production.

Documentation Link:- https://docs.adobe.com/docs/en/aem/6-1/administer/security/production-ready.html

In order to run AEM in production ready mode all you need to do is add the nosamplecontent via the -r runmode switch to your existing startup arguments:

     

1	java -jar aem-quickstart.jar -r nosamplecontent

Code samples are intended for illustration purposes only.

For example, you can use the production ready to launch an author instance with MongoDB persistence like this:

     

1	java -jar aem-quickstart.jar -r author,crx3,crx3mongo,nosamplecontent -Doak.mongo.uri=mongodb://remoteserver:27017 -Doak.mongo.db=aem-author

Reference Link:- http://blogs.adobe.com/contentmanagement/2013/11/27/install-aem-nosamplecontent-runmode/

Coming back to your problem, please look at error.logs to better understand you problem.

Thanks and Regards

Kautuk Sahni

     

[edubey]

Quick question:

Are you seeing this in all AEM server? 

Have you modified or tried to customized the pagecard for the website.

Thanks