Image cannot be displayed because it contains errors

[dimple_gawri]

Hi

I have published the image on my test environment. But still on test environment, when I am trying to access the image, it's giving the following error:

The image "http://tst03.stage.com/ecarecms/media/myproject/images/modal-close.png" cannot be displayed because it contains errors.

But when I am opening this same image without using CQ environment, it's opening fine without giving any errors.

Any idea why I am getting this error?

Thanks,

Dimple

[Ove_Lindström]

Some of the color profiles that you can export a PNG to can't be handled by the rendering engine. Since you are not using the "original" image, but mostly the renditions, this sometimes happens.

If you try to output the original image (rendition named original), does it work then? Can you use Photoshop or any other goog image viewer and look at the color profile properties?

/Ove

[Sham_HC · Accepted solution]

at /ecarecms/media/myproject/images/modal-close.png/jcr:content/metadata do you see any webstatement property?

[dimple_gawri]

Hi Ove,

Thanks for a quick response.

Can you please let me know how to output the original image(rendition named original)?

Thanks,

Dimple

[dimple_gawri]

Hi Sham,

I don't see any webstatement property at the specified location.

Thanks,

Dimple

[Sham_HC]

Dimple Gawri wrote...

Hi Sham,

I don't see any webstatement property at the specified location.

Thanks,

Dimple

Hi Dimple,

   Can you send request tracer output for the same from felic console recent request ?
   
Thanks,
Sham

[dimple_gawri]

Hi Sham,

This issue got resolved now. There was a deployment issue. When we re-deployed the same image again, then image is working fine now.

Anyways thanks for your help.

Regards,

Dimple

[thegioi_baodong]

Me too Anyways thanks for your help.