Hi Community!
I got this issue when configuring a form that needs to have 2 level of Show/Hide rules
Form structure
Part 1
Q1-3: Drop-down List
Only if "yes" is answered in these 3 questions will the remaining of the form shows.
Q4-10: Drop-down List
Part 2
Q1: Drop-down List (Yes/No question)
Q2: Drop-down List
Q3: TnC
First rule set for Part 1 Q4-10 & Part 2: Show ... when Part 1 Q1=yes AND Part 1 Q2=yes AND Part 1 Q3=yes
It is fine so far.
The problem is I want to hide Part 2 Q2-3 again if Part 2 Q1 is answered No
When I set a 2nd rule in Part 2 Q2: Show Q2 when Part 2 Q1=yes, else Hide
both rules for Part 2 Q2-3 don't work (they show no matter if Part 1 Q1-3 are answered or not)
Another try in Q1: When Part 2 Q1 is empty, Disable Q2 Q3
No luck either.
What should I do to allow both set of rules enabled?
Many thanks!!
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The problem is I want to hide Part 2 Q2-3 again if Part 2 Q1 is answered No
When I set a 2nd rule in Part 2 Q2: Show Q2 when Part 2 Q1=yes, else Hide
both rules for Part 2 Q2-3 don't work (they show no matter if Part 1 Q1-3 are answered or not)
You need to add the rule in Part 2 Q1 dropdown change event.
--------------------------------------------------------------------------------------
Another try in Q1: When Part 2 Q1 is empty, Disable Q2 Q3
No luck either.
In which event you have added the rules?
My attempts:
No rules for Part 2 Q1. Part 2 Q2: Show Q2 when Part 2 Q1 is equal to Yes, else Hide
===============================================
Part 2 Q1: When Q1 is empty, Hide Q2
Part 2 Q2: Show Q2 when Part 2 Q1 is equal to Yes, else Hide
===============================================
Part 2 Q1: When Q1 is not equal to Yes, Hide Q2
Part 2 Q2: Show Q2 when Part 2 Q1 is equal to Yes, else Hide
===============================================
Part 2 Q1: When Q1 is equal to Yes, Show Q2
Part 2 Q2: Show Q2 when Part 2 Q1 is equal to Yes, else Hide
Result: All failed to achieve goal
The "global" rule (Show ... when Part 1 Q1=yes AND Part 1 Q2=yes AND Part 1 Q3=yes) is enabled in all attempts.
Could you share the form over a shared drive or raise a support ticket to discuss this issue over a call?
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