leor26805111
leor26805111
24-09-2019
When i select the drop down option and change the view from column/card/ to list view , the dialog box pops up showing Error : Fail to load data. I inspected the console to see the error and it shows failed to load the resource: the server responded with status 500.How can i resolve this issue?
siddhartha252
siddhartha252
24-09-2019
Hello,
Which version of AEM are you using?
Check if you have systemuser created.
Check if wcm core components are installed.
Thanks
Sid
Vish_dhaliwal
Employee
Vish_dhaliwal
Employee
24-09-2019
Hello,
There must be some error or warning message in the error.log file. Could you please check and provide the snippet? There can be an issue with index being too broad or query traversal.
Regards,
Vishu
leor26805111
leor26805111
24-09-2019
Hello,
Here is the log
GET /mnt/overlay/dam/gui/content/assets/jcr:content/views/list.html/content/dam HTTP/1.1] org.apache.sling.engine.impl.DefaultErrorHandler Error handler failed:java.io.IOException
java.io.IOException: Error handler failed: org.apache.sling.api.scripting.ScriptEvaluationException
at org.apache.sling.servlets.resolver.internal.SlingServletResolver.handleError(SlingServletResolver.java:800)
at org.apache.sling.servlets.resolver.internal.SlingServletResolver.handleError(SlingServletResolver.java:527)
at org.apache.sling.engine.impl.DefaultErrorHandler.handleError(DefaultErrorHandler.java:133)
at org.apache.sling.engine.impl.SlingRequestProcessorImpl$2.render(SlingRequestProcessorImpl.java:377)
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:77)
at org.apache.sling.rewriter.impl.RewriterFilter.doFilter(RewriterFilter.java:83)
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
at org.apache.sling.i18n.impl.I18NFilter.doFilter(I18NFilter.java:131)
at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
at org.apache.sling.engine.impl.SlingRequestProcessorImpl.handleError(SlingRequestProcessorImpl.java:384)
at org.apache.sling.engine.impl.SlingRequestProcessorImpl.doProcessRequest(SlingRequestProcessorImpl.java:186)
at org.apache.sling.engine.impl.SlingMainServlet.service(SlingMainServlet.java:234)
at org.apache.felix.http.base.internal.handler.ServletHandler.handle(ServletHandler.java:120)
at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:86)
at com.adobe.granite.license.impl.LicenseCheckFilter.doFilter(LicenseCheckFilter.java:308)
at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135)
at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81)
at org.apache.felix.http.sslfilter.internal.SslFilter.doFilter(SslFilter.java:96)
at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135)
at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81)
at org.apache.sling.security.impl.ReferrerFilter.doFilter(ReferrerFilter.java:328)
at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135)
at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81)
at org.apache.sling.i18n.impl.I18NFilter.doFilter(I18NFilter.java:131)
at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135)
at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81)
at org.apache.sling.featureflags.impl.FeatureManager.doFilter(FeatureManager.java:116)
at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135)
at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81)
at org.apache.sling.engine.impl.log.RequestLoggerFilter.doFilter(RequestLoggerFilter.java:72)
at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135)
at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81)
at org.apache.felix.http.base.internal.dispatch.Dispatcher$1.doFilter(Dispatcher.java:146)
at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager.invokePreprocessors(WhiteboardManager.java:1000)
at org.apache.felix.http.base.internal.dispatch.Dispatcher.dispatch(Dispatcher.java:91)
at org.apache.felix.http.base.internal.dispatch.DispatcherServlet.service(DispatcherServlet.java:49)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:865)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:535)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1595)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1340)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:203)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:473)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1564)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:201)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1242)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:144)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:220)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
at org.eclipse.jetty.server.Server.handle(Server.java:503)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:364)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:260)
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:305)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103)
at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:118)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:333)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:310)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:168)
at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:126)
at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:366)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:765)
at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:683)
at java.lang.Thread.run(Thread.java:745)
Caused by: org.apache.sling.api.scripting.ScriptEvaluationException:
at org.apache.sling.scripting.core.impl.DefaultSlingScript.call(DefaultSlingScript.java:416)
at org.apache.sling.scripting.core.impl.DefaultSlingScript.eval(DefaultSlingScript.java:184)
at org.apache.sling.scripting.core.impl.DefaultSlingScript.service(DefaultSlingScript.java:491)
at org.apache.sling.servlets.resolver.internal.SlingServletResolver.handleError(SlingServletResolver.java:791)
... 64 common frames omitted
Caused by: org.apache.sling.api.SlingException:
at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.handleJspExceptionInternal(JspServletWrapper.java:691)
at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:608)
at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:533)
at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:449)
at org.apache.sling.scripting.jsp.JspScriptEngineFactory.callJsp(JspScriptEngineFactory.java:346)
at org.apache.sling.scripting.jsp.JspScriptEngineFactory.access$100(JspScriptEngineFactory.java:101)
at org.apache.sling.scripting.jsp.JspScriptEngineFactory$JspScriptEngine.eval(JspScriptEngineFactory.java:607)
at org.apache.sling.scripting.core.impl.DefaultSlingScript.call(DefaultSlingScript.java:388)
... 67 common frames omitted
Caused by: java.lang.NullPointerException: null
at org.apache.jsp.apps.sling.servlet.errorhandler.Exception_jsp._jspService(Exception_jsp.java:211)
at org.apache.sling.scripting.jsp.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:502)
SonDang
Employee
SonDang
Employee
24-09-2019
If the issue is happening on every folder in DAM, I would suggest trying to recompile all the JSP pages [1]. If not, there might be an issue with the content within the folder. I would check the validity of each asset in the folder.
hamidk92094312
Employee
hamidk92094312
Employee
24-09-2019
Can you clarify if there has been any customization/overlay in DAM console ?
Which version of AEM you are running ?
leor26805111
leor26805111
24-09-2019
Tried recompiling sling->jsp but it didn't work.
leor26805111
leor26805111
24-09-2019
Yes there has been a overlay under apps.
jbrar
Employee
jbrar
Employee
25-09-2019
Can you try to remove the overlay under apps by creating a package? Also, try to check if you see the same issue for asset folders with 1/2 assets.
Karthi23
Karthi23
28-04-2020
https://helpx.adobe.com/experience-manager/kb/missing-metadata-node-on-assets-breaks-ui.html
Hi @leor26805111 ,
Please check the folder`s assets missing its metadata node then this issue will happen.
Find the image and add the metadat node jcr:content of that image will overcome your issue.if you have lots of images use above link.