CUG login not working on publish server after restart

[anushap76803953]

We have configured CUG for certain pages in our site and configured a login page to which all the unauthenticated requests should be redirected to. After restarting our AEM 6.3  SP2 publish server, the login for CUG protected sites is no longer working.When we hit the secure page, the publish server returns a 404.Any ideas what could be the problem?

[Gaurav-Behl]

Could you share the relevant logs?

Did you check all required configurations and ACLs are intact?

Did this behavior happen as a result of any update/patch?

[smacdonald2008]

What are the log messages for this? Seem very wierd that it works and stops working when you restart the service.

Also - make sure that the CUG is properly setup and all of the files are located on the server - such as the login page.

[kautuk_sahni]

Please check if the redirected page exists. Is there dispatcher in picture as well?

Reference community article: http://www.aemcq5tutorials.com/tutorials/implement-cug-aem/

[smacdonald2008]

Kautuk brings up a good point - is Dispatcher somehow playing a role in this behavior.

[akhilat9657589 · Accepted solution]

Please check if the user cug-service is having access to /content node.

Thanks,

Akhila