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Cannot create a folder under AEM 6.3 Assets (Touch UI)


Level 2

In the error log getting this error service: Uncaught Throwable java.lang.NullPointerException: null

In the debug log getting this information *DEBUG* [ [1550737963090] GET /mnt/overlay/dam/gui/content/commons/ HTTP/1.1] com.usgb.core.filters.LoggingFilter request for /mnt/overlay/dam/gui/content/commons/availablefoldermetadataschemas, with selector data

Upon enter folder name & title and click "Create" button, a message box with "Error : Failed to create folder." popping up.


Anyone faced similar issue, please do share your findings, thoughts, how the issue resolved or workaround.

Thanks in advance.

3 Replies


Level 10

This is not a configurable setting. Looks like there is a software bug. I checked with customer support and they agree. 

Please open a support ticket as you may need a hotfix.


Community Advisor

Hi Scott, I didn't found any issues here.I am able to create a folder in assets touch ui.


~ Prince