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SOLVED

AuthenticationSupport service missing. Cannot authenticate request in AEM 5.6.1

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Level 6

Hi Team,

I am facing this problem in 5.6.1 version. We cleared the index files and we restarted again the system . But still I am seeing the same problem. Even logs also not giving much info except below logs while restarting the server. Any suggestion how we can recover the instance. 

 *ERROR* [FelixStartLevel] org.apache.aries.jmx.whiteboard.MBeanHolder register: Failure registering MBean org.apache.jackrabbit.vault.packaging.impl.PackageManagerMBeanImpl@4b3b59fa javax.management.InstanceAlreadyExistsException: com.adobe.granite.packaging:type=manager
        at com.sun.jmx.mbeanserver.Repository.addMBean(Repository.java:437)
        at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerWithRepository(DefaultMBeanServerInterceptor.java:1898)
        at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerDynamicMBean(DefaultMBeanServerInterceptor.java:966)
        at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerObject(DefaultMBeanServerInterceptor.java:900)
        at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.registerMBean(DefaultMBeanServerInterceptor.java:324)
        at com.sun.jmx.mbeanserver.JmxMBeanServer.registerMBean(JmxMBeanServer.java:522)
        at org.apache.aries.jmx.whiteboard.MBeanHolder.register(MBeanHolder.java:114)
        at org.apache.aries.jmx.whiteboard.JmxWhiteboardSupport.registerMBean(JmxWhiteboardSupport.java:86)
        at org.apache.aries.jmx.whiteboard.Activator$MBeanTracker.addingService(Activator.java:102)
        at org.osgi.util.tracker.ServiceTracker$Tracked.customizerAdding(ServiceTracker.java:932)
        at org.osgi.util.tracker.ServiceTracker$Tracked.customizerAdding(ServiceTracker.java:864)
        at org.osgi.util.tracker.AbstractTracked.trackAdding(AbstractTracked.java:256)
        at org.osgi.util.tracker.AbstractTracked.track(AbstractTracked.java:229)
        at org.osgi.util.tracker.ServiceTracker$Tracked.serviceChanged(ServiceTracker.java:894)
        at org.apache.felix.framework.util.EventDispatcher.invokeServiceListenerCallback(EventDispatcher.java:932)
        at org.apache.felix.framework.util.EventDispatcher.fireEventImmediately(EventDispatcher.java:793)
        at org.apache.felix.framework.util.EventDispatcher.fireServiceEvent(EventDispatcher.java:543)
        at org.apache.felix.framework.Felix.fireServiceEvent(Felix.java:4401)
        at org.apache.felix.framework.Felix.registerService(Felix.java:3411)
        at org.apache.felix.framework.BundleContextImpl.registerService(BundleContextImpl.java:346)
        at org.apache.felix.scr.impl.manager.AbstractComponentManager.registerService(AbstractComponentManager.java:660)
        at org.apache.felix.scr.impl.manager.AbstractComponentManager.registerService(AbstractComponentManager.java:644)
        at org.apache.felix.scr.impl.manager.AbstractComponentManager.registerComponentService(AbstractComponentManager.java:688)
        at org.apache.felix.scr.impl.manager.AbstractComponentManager$Unsatisfied.activate(AbstractComponentManager.java:1481)
        at org.apache.felix.scr.impl.manager.AbstractComponentManager.activateInternal(AbstractComponentManager.java:550)
        at org.apache.felix.scr.impl.manager.AbstractComponentManager.enable(AbstractComponentManager.java:261)
        at org.apache.felix.scr.impl.config.ImmediateComponentHolder.enableComponents(ImmediateComponentHolder.java:328)
        at org.apache.felix.scr.impl.BundleComponentActivator.initialize(BundleComponentActivator.java:158)
        at org.apache.felix.scr.impl.BundleComponentActivator.<init>(BundleComponentActivator.java:113)
        at org.apache.felix.scr.impl.Activator.loadComponents(Activator.java:261)
        at org.apache.felix.scr.impl.Activator.bundleChanged(Activator.java:179)
        at org.apache.felix.framework.util.EventDispatcher.invokeBundleListenerCallback(EventDispatcher.java:868)
        at org.apache.felix.framework.util.EventDispatcher.fireEventImmediately(EventDispatcher.java:789)
        at org.apache.felix.framework.util.EventDispatcher.fireBundleEvent(EventDispatcher.java:514)
        at org.apache.felix.framework.Felix.fireBundleEvent(Felix.java:4385)
        at org.apache.felix.framework.Felix.startBundle(Felix.java:2080)
        at org.apache.felix.framework.Felix.setActiveStartLevel(Felix.java:1279)
        at org.apache.felix.framework.FrameworkStartLevelImpl.run(FrameworkStartLevelImpl.java:304)
        at java.lang.Thread.run(Thread.java:745)

 

*ERROR* [159.153.130.10 [1475704113730] GET /crxde HTTP/1.1] org.apache.sling.engine.impl.SlingHttpContext handleSecurity: AuthenticationSupport service missing. Cannot authenticate request.

 

Note : Not able to start the Apache Felix EventAdmin .

 

Thanks

1 Accepted Solution

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Correct answer by
Level 6

I am able to bring the instance up by starting the event admin bundle. 

 

Thanks

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1 Reply

Avatar

Correct answer by
Level 6

I am able to bring the instance up by starting the event admin bundle. 

 

Thanks