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[ASAP] Workspace Sharing

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Level 1

After completing the Dashboard setup, I shared the link.

However, when the recipient clicks on the link from their shared account, the page does not load.

What should I do?

 

I'll share the error screen that is not loading with you.

 

SeoungeunKi_3-1706074324478.png

 

1 Accepted Solution

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Correct answer by
Community Advisor

Actually, you need to raise an Adobe support ticket.

This issue looks access related and cannot be fixed by non-admin users. Someone with access to admin console would be able to fix it.

That would be either a system admin or Adobe assigned admin for your instances.


Admin Console Link : https://adminconsole.adobe.com

View solution in original post

4 Replies

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Community Advisor

Hi @SeoungeunKi ,

 

Please contact Adobe Support for this. Looks access related, if it is working for you but not for people with shared link.

 

 

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Level 1

Hi @Anmol_Bhardwaj 
I've already inquired about this (Adobe Community), and they instructed me to contact here.

SeoungeunKi_0-1706075549906.png

 

Avatar

Correct answer by
Community Advisor

Actually, you need to raise an Adobe support ticket.

This issue looks access related and cannot be fixed by non-admin users. Someone with access to admin console would be able to fix it.

That would be either a system admin or Adobe assigned admin for your instances.


Admin Console Link : https://adminconsole.adobe.com