[ASAP] Workspace Sharing

[SeoungeunKi]

After completing the Dashboard setup, I shared the link.

However, when the recipient clicks on the link from their shared account, the page does not load.

What should I do?

I'll share the error screen that is not loading with you.

[Anmol_Bhardwaj]

Hi @SeoungeunKi ,

Please contact Adobe Support for this. Looks access related, if it is working for you but not for people with shared link.

[SeoungeunKi]

Hi @Anmol_Bhardwaj 
I've already inquired about this (Adobe Community), and they instructed me to contact here.

[Anmol_Bhardwaj · Accepted solution]

Actually, you need to raise an Adobe support ticket.

This issue looks access related and cannot be fixed by non-admin users. Someone with access to admin console would be able to fix it.

That would be either a system admin or Adobe assigned admin for your instances.

Admin Console Link : https://adminconsole.adobe.com

[Anmol_Bhardwaj]

Tutorial Video for Admin Console: https://helpx.adobe.com/in/enterprise/using/admin-console.html