AEM Desktop Application Login Error



Hi AEM Team,


This is Vijay. I have installed the AEM Desktop application but not able to login because of the following error.


URL of the Adobe Experience Manager deployment


We are using Okta authentication in Adobe Experience Manager Desktop application but we are getting the following log.

[aemdesktop] native application received error loginerror: message=tunneling socket could not be established, statusCode=407, stack=Error
at Function.AssetError.unknown (C:\Program Files\Adobe\Adobe Experience Manager Desktop\javascript\node_modules\@aem-desktop\adobe-asset-repository\dist\lib\asset-error.js:46:10)
at Function.AssetError.fromError (C:\Program Files\Adobe\Adobe Experience Manager Desktop\javascript\node_modules\@aem-desktop\adobe-asset-repository\dist\lib\asset-error.js:64:25)
at Request.<anonymous> (C:\Program Files\Adobe\Adobe Experience Manager Desktop\javascript\node_modules\@aem-desktop\adobe-asset-repository\dist\lib\repository-utils.js:426:35)
at emitOne (events.js:120:20)
at Request.emit (events.js:210:7)
at Request.onRequestError (C:\Program Files\Adobe\Adobe Experience Manager Desktop\javascript\node_modules\request\request.js:877:8)
at emitOne (events.js:115:13)
at ClientRequest.emit (events.js:210:7)
at ClientRequest.onConnect (C:\Program Files\Adobe\Adobe Experience Manager Desktop\javascript\node_modules\tunnel-agent\index.js:168:23)
at Object.onceWrapper (events.js:320:30), name=AssetError, code=EUNKNOWN


Please help us in fixing this issue.

Accepted Solutions (1)

Accepted Solutions (1)




Ideally, the URL should redirect to login page from the browser, which its not doing. So, you need to fix the "" link first.




Screen Shot 2020-01-30 at 11.01.12 AM.png

Answers (0)