Hi Everyone,
We recently upgrading AEM 6.5 to 6.5.12.
In Assets page ( /content/dam ), we have sort by option in the toolbar to sort the folder in the assets.
Sort by has options like name, created, modified.
Sort by name and created is working fine.
But sort by modified is not working. It gives error "Failed to load data". And this issue is only occurring in "/content/dam" path.
Other paths like "/content/dam/xyz" all the sort by options works perfectly fine.
Only at "/content/dam", sort by modified throws this error "Failed to load data".
Server logs:
/mnt/overlay/dam/gui/content/assets/jcr:content/views/card.0.20.html/content/dam HTTP/1.1] libs .granite.ui.components.coral.foundation.masonry.
Failed to wrap datasource for lookahead
java.lang.NullpointerException: Null
at com.day.cq.dam.commons.sort.impl.ResourceSorterImpl$ModifiedTransformer.transform(ResourceSorterImpl.java:407)
what could be the reason for this issue? Please help.
Thank You,
Solved! Go to Solution.
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We figured out the root cause.
It was throwing error because inside /content/dam there was folder with jcr:primaryType as "nt:folder".
After removing that folder the issue got resolved.
The folder should be of type sling:folder
Hi,
It might happen if the ajax call to sort is failing due to timeout or throws any errors. Check browser network tab when sort option is clicked
Below is the call when sorting using created
http://localhost:4502/mnt/overlay/dam/gui/content/assets/jcr:content/views/card.0.20.html/content/dam?sortName=created&sortDir=asc&_=1663444098346
Hi Ravi,
In console it just prints, Failed to load resource: server responded with a status of 500 ( Server error )
@girishb83316758 Please check the server logs. Server log file should have exact root cause. It looks like indexing issue as you are able to fetch result/run query in child folder properly.
Thanks for updating. Can you please also try this :
Please check with CRXDE the "jcr:primaryType" of /content/dam; it should be "sling:Folder". Then there should be a node "/content/dam/jcr:content", which has the property "jcr:primaryType" of "nt:unstructured" (plus a few other properties).
We figured out the root cause.
It was throwing error because inside /content/dam there was folder with jcr:primaryType as "nt:folder".
After removing that folder the issue got resolved.
The folder should be of type sling:folder
I also facing this issue your answer works
Thank you
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