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AEM assets are not downloading

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namitkochar
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namitkochar
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28-07-2020

AEM assets are not downloading, any fixes?

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vanegi
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vanegi
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29-07-2020

Can you share AEM error.log, request.log for this timeframe? This download functionality leverages AEM Assets AssetDownloadServlet servlet. To ensure this servlet is available, the following request path must be open (ie. not blocked via AEM Dispatcher filters).

HTTP POST /content/dam.assetdownload.zip/<ZIP File Name>.zip?licenseCheck=true&flatStructure=true&downloadSubassets=<true|false>&downloadRenditions=<true|false>

 

Thanks!!

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SundeepKatepally
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29-07-2020

if it is downloading from publish and not from cdn/dispatcher then it should be a rule issue either in dispatcher or cdn which is causing this.