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AEM and Salesforce Live Chat integration
What is the ideal way of creating an AEM live chat component.
It would be Salesforce chat that would be used for integration.
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Hi @parakh
Idle way to integrate SFDC Live Chat agent to Adobe AEM is by embeeding the javascript snippet provided by Sales Force in AEM Page
Example:
<script type="text/javascript">
if (!window._laq) { window._laq = []; }
window._laq.push(function(){liveagent.showWhenOnline('5734F000000CaS5',document.getElementById ('liveagent_button_online_5734F000000CaS5'));
liveagent.showWhenOffline('5734F000000CaS5', document.getElementById('liveagent_button_offline_5734F000000CaS5'));
});
</script>
<script type='text/javascript' src='https://c.la2-c1cs-ord.salesforceliveagent.com/content/g/js/42.0/deployment.js'></script>
<script type='text/javascript'>
liveagent.init('https://d.la2-c1cs-ord.salesforceliveagent.com/chat', '5724F000000CaRH', '00D4F0000008fZB');
</script>Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.