AEM 6.4 to 6.5 upgrade issue - Bundles are not resolved

[divyav90967713]

Hi, 

While we are trying to upgrade AEM version 6.4.8 to 6.5.21 following the defined upgrade process steps, we are stuck post the service pack installation, the instance is not coming up and we are only seeing stdout.log available with below errors.

Any leads would be lot of help.

ERROR: Bundle '760' Error starting jcrinstall:/libs/system/aem-service-pkg-6.5.21.0/install/1/updater.aem-service-pkg-1.0.0.jar (org.osgi.framework.BundleException: Unable to resolve updater.aem-service-pkg [760](R 760.0): missing requirement [updater.aem-service-pkg [760](R 760.0)] osgi.wiring.package; (&(osgi.wiring.package=org.slf4j)(version>=1.7.6)(!(version>=2.0.0))) [caused by: Unable to resolve slf4j.api [1](R 1.2): missing requirement [slf4j.api [1](R 1.2)] osgi.wiring.package; (&(osgi.wiring.package=org.slf4j.impl)(version>=1.6.0)) [caused by: Unable to resolve org.apache.sling.commons.log [10](R 10.3): missing requirement [org.apache.sling.commons.log [10](R 10.3)] osgi.wiring.package; (osgi.wiring.package=javax.xml.namespace)]] Unresolved requirements: [[updater.aem-service-pkg [760](R 760.0)] osgi.wiring.package; (&(osgi.wiring.package=org.slf4j)(version>=1.7.6)(!(version>=2.0.0)))])

ERROR: Bundle '86' Error starting launchpad:resources/install.crx3/15/oak-lucene-1.0.0.jar (org.osgi.framework.BundleException: Unable to resolve org.apache.jackrabbit.oak-lucene [86](R 86.14): missing requirement [org.apache.jackrabbit.oak-lucene [86](R 86.14)] osgi.wiring.package; (&(osgi.wiring.package=javax.jcr.nodetype)(version>=2.0.0)(!(version>=3.0.0))) [caused by: Unable to resolve org.apache.sling.jcr.jcr-wrapper [106](R 106.0): missing requirement [org.apache.sling.jcr.jcr-wrapper [106](R 106.0)] osgi.wiring.package; (osgi.wiring.package=org.xml.sax)] Unresolved requirements: [[org.apache.jackrabbit.oak-lucene [86](R 86.14)] osgi.wiring.package; (&(osgi.wiring.package=javax.jcr.nodetype)(version>=2.0.0)(!(version>=3.0.0)))])

Bundle '16' Error starting launchpad:resources/install/2/org.apache.aries.jmx.core-1.0.1.jar (org.osgi.framework.BundleException: Unable to resolve org.apache.aries.jmx.core [16](R 16.1): missing requirement [org.apache.aries.jmx.core [16](R 16.1)] osgi.wiring.package; (&(osgi.wiring.package=org.osgi.service.log)(version>=1.3.0)(!(version>=2.0.0))) [caused by: Unable to resolve org.apache.sling.commons.logservice [5](R 5.1): missing requirement [org.apache.sling.commons.logservice [5](R 5.1)] osgi.wiring.package; (&(osgi.wiring.package=org.slf4j)(version>=1.5.0)(!(version>=2.0.0))) [caused by: Unable to resolve slf4j.api [1](R 1.2): missing requirement [slf4j.api [1](R 1.2)] osgi.wiring.package; (&(osgi.wiring.package=org.slf4j.impl)(version>=1.6.0)) [caused by: Unable to resolve org.apache.sling.commons.log [10](R 10.3): missing requirement [org.apache.sling.commons.log [10](R 10.3)] osgi.wiring.package; (osgi.wiring.package=javax.xml.namespace)]]] Unresolved requirements: [[org.apache.aries.jmx.core [16](R 16.1)] osgi.wiring.package; (&(osgi.wiring.package=org.osgi.service.log)(version>=1.3.0)(!(version>=2.0.0)))])

ERROR: Bundle '17' Error starting launchpad:resources/install/2/org.apache.aries.jmx.whiteboard-1.0.0.jar (org.osgi.framework.BundleException: Unable to resolve org.apache.aries.jmx.whiteboard [17](R 17.2): missing requirement [org.apache.aries.jmx.whiteboard [17](R 17.2)] osgi.wiring.package; (&(osgi.wiring.package=org.slf4j)(version>=1.7.0)(!(version>=2.0.0))) [caused by: Unable to resolve slf4j.api [1](R 1.2): missing requirement [slf4j.api [1](R 1.2)] osgi.wiring.package; (&(osgi.wiring.package=org.slf4j.impl)(version>=1.6.0)) [caused by: Unable to resolve org.apache.sling.commons.log [10](R 10.3): missing requirement [org.apache.sling.commons.log [10](R 10.3)] osgi.wiring.package; (osgi.wiring.package=javax.xml.namespace)]] Unresolved requirements: [[org.apache.aries.jmx.whiteboard [17](R 17.2)] osgi.wiring.package; (&(osgi.wiring.package=org.slf4j)(version>=1.7.0)(!(version>=2.0.0)))])

[abhishekanand_ · Accepted solution]

Hi 

The error messages you provided indicate missing dependencies for several bundles for instance i can see org.slf4j.api, org.apache.sling.commons.log, etc. These are the missing dependencies. Identify Missing Dependencies.

• Consider using the Felix Console (http://localhost:4502/system/console/bundles) to inspect bundles and their dependencies.
• Install Missing Bundles and Check Version Compatibility
• Refer to Adobe's official documentation for recommended upgrade paths and procedures.
  https://experienceleague.adobe.com/en/docs/experience-manager-65/content/implementing/deploying/upgr...