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Guidelines for the Responsible Use of Generative AI in the Experience Cloud Community.
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AEM 3rd party integration for ratings and comments

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Community Advisor

Hi,

 

Is anyone aware of any 3rd party tool/services which can be integrated with AEM to manage comments and ratings? 

1 Accepted Solution

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Correct answer by
Community Advisor

Yes, there is no option to rate comments or page itself.

but upvote or down vote options are there only for comments

e.g. https://demo.commento.io/ 



Arun Patidar

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5 Replies

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Employee Advisor

If you are looking for https://developer.reevoo.com/docs/overview like solutions, then its better to be client side and not to store anything in AEM UGC. 

Most of these vendors needs some attribute to be set eg. product ID and it can place the review and comments via their script. Pricing varies between the solutions. 

 

For connectors, there are none matching the requirement at https://exchange.adobe.com/apps/browse/ec?page=1&product=AEM&sort=RELEVANCE 

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Community Advisor

@Nirmal_Jose Yes, I would not want to store it on AEM, maybe using some API services via some 3rd party vendors who manage/maintain the data. Are you aware of any such vendors providing such solutions that are reliable? 

Also, wouldn't want to make a lot of calls and minimize it as well.

 

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Community Advisor

Hi @Manu_Mathew_ 

we have used https://commento.io/ in one of the implementation. It was easy to integrate.



Arun Patidar

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Community Advisor

@arunpatidar Are there rating options too, I believe it's just for comments and would need a separate one for reviews?

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Correct answer by
Community Advisor

Yes, there is no option to rate comments or page itself.

but upvote or down vote options are there only for comments

e.g. https://demo.commento.io/ 



Arun Patidar