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adobe creative cloud integration with aem cloud

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our creative team has been using creative cloud (cc) applications via adobe id.

we have recently on-boarded the same set of users to aem as federated id.

 

however, as the same email is mapping to different id types for the applications - the login experience for using both aem and cc applications is not seamless. They have to login/logout of one application before using another.

 

adobe customer support team suggested to open a support case from the cc console to switch id types.
however, the adobe enterprise support for creative cloud has said that aem and cc apps are handled through different admin consoles so ideally they need to be on the same admin console to truly resolve this issue! 
creative cloud for "teams" license type can't use sso it needs to be "enterprise" to work with sso (federated id).

is there any way to resolve this without migrating to enterprise license type for creative cloud?

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1 Accepted Solution

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Correct answer by
Community Advisor

The best solution would be to migrate to Enterprise Cloud and have the IDs migrated from Adobe IDs to Federated IDs. (Switch User Identity)

There is a possible work around for this scenario if this is only for the login.

You can use web browser for AEM based work and have desktop apps for Creative Cloud. (Don't use browser-based authentication for Creative Cloud on desktop apps)

Thanks,
Rohan Garg

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1 Reply

Avatar

Correct answer by
Community Advisor

The best solution would be to migrate to Enterprise Cloud and have the IDs migrated from Adobe IDs to Federated IDs. (Switch User Identity)

There is a possible work around for this scenario if this is only for the login.

You can use web browser for AEM based work and have desktop apps for Creative Cloud. (Don't use browser-based authentication for Creative Cloud on desktop apps)

Thanks,
Rohan Garg