Hi All,
I am trying to create a translation job where the job gets created successfully but on trying to rename the job it usually keeps loading with 500 server error pointing to issue with granite.min.js. Also noticed console errors like DuplicateDefinitionError as below in coralUi3 when project is opened.
Trying to rename the project
If we scroll to bottom of the page with many jobs on the page we see DuplicateDefinitionError again.
Try to rename the job when the scroll is in between the page rename works fine w/o any errors in console.
so the issue is mostly on scrolling to the bottom page.
Any suggestions to fix and what could have caused the issue?
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Hi @Veena1
- The browser error indicate some issue on Coralui3, which is on Adobe side. So you might raise a ticket for this thing in particular if you like.
- But having the internal server error 500, indicates that something went wrong on the server side as well. What is the error.log file saying ?
Maybe these links can help you open the ticket:
https://helpx.adobe.com/contact.html
https://helpx.adobe.com/ca/enterprise/using/support-for-enterprise.html
https://www.aemtutorial.info/2021/11/how-to-raise-product-issue-with-adobe.html
The 500 error should have been logged in the error.log file I assume. You didn't find it ?
I do not see any errors in logs while renaming the job. but i see some errors while i try to load the project with several jobs.
the concern is mostly on the errors while renaming the project.
@Veena1 Did you find the suggestion helpful? Please let us know if you need more information. If a response worked, kindly mark it as correct for posterity; alternatively, if you found a solution yourself, we’d appreciate it if you could share it with the community. Thank you!
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