Adobe Certification Exam Prep Portal asking for access code

[anai-ensemble]

Hi all, 

I'm using the official user guide to access the prep portal and can't get pass this screen:

I had no issue accessing the platform about a month ago using the same steps, account, device.

Any suggestions?

Many thanks,

Ana

[SureshDhulipudi · Accepted solution]

Please send email to support:

Having trouble? For platform issues email support@gmetrix.com. For all other issues, email certif@adobe.com with specific feedback.

[anai-ensemble]

I will reach out to them. Thank you!

[Rohan_Garg]

Hi @anai-ensemble,

The Adobe Certification Portal is undergoing a shift with a new portal launch planned for October 22, 2024.

You can checkout this article New Adobe Certification Portal coming soon

Hope this helps!

Rohan Garg

[anai-ensemble]

Hi @Rohan_Garg,

Oh wow, talk about coincidence. Thank you for letting me know!

Looking forward to seeing the new portal.