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ACS Commons Reporting tool not working, even OOTB reports

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Level 2

Dear Team,

 

The 'ACS Commons Reporting tool' is started giving error from last week. We have not added any custom code. After analyzing even the sample reporting pages also giving same error.

Possible error with the new service packs we have installed. can anyone let me know its a known issue?

Ex: http://localhost:4502/var/acs-commons/reports/sample-page-report.html?wcmmode=disabled

3 Replies

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Community Advisor

Hi @rsundaram

 

Can u please share more details like

  1. Version of ACS
  2. Version of AEM
  3. What error are you seeing in the log?

 

Thanks,

Kiran Vedantam.

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Level 2

Hi @Kiran_Vedantam - Thanks for your reply.

 

I give below more details on the issue.

AEM version: 6.5.11.0

ACS commons installed version: 4.5.2

 

Screenshots for the console-error of the report page:

While load the pagehttp://localhost:4502/var/acs-commons/reports/sample-page-report.html?wcmmode=disabled1. while loading the report page1. while loading the report page

After submitting for the report: 

Screenshot-1

2. After submitting for the report - screenshot 12. After submitting for the report - screenshot 1

 

Screenshot-2

2. after submit for the report - screenshot 22. after submit for the report - screenshot 2

 

 

 

 

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Level 2

This issue resolved after new Service Pack upgrade. Thanks.