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Access Denied Error while accessing Video using dynamic media

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Level 3

Hi,

I'm facing an issue . I have configured two environment local and another one is Dev . Configuration for dynamic media & directory structure to upload assets is same for both environments. When i replicate the video from my local environment and access it directly using dynamic media url it's working fine. but when i upload a video from my Dev environment in replication logs it show success message however when i try to access the video directly using dynamic media url it shows access denied error.

<?xml version="1.0" encoding="UTF-8"?>
<Error><Code>AccessDenied</Code><Message>Access Denied</Message><RequestId>43Fgfg288fdgfdgdgEFC34</RequestId><HostId>nLkxK8xa1rF7hgdhdhdjc6v2oBPaB/xkCrZ+gxnEFmIJ4veuY4p+WLqAVUO0=</HostId></Error>

Can anyone help here by some pointer what's the root cause of this issue. Or is there nay setting we can do on dynamic media cloud to grant access to sleected user if this is the cas ethen how i'm able to access the video which are replicated from local environment.

Thanks

2 Replies

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Administrator

I have asked the internal person to have a look at this one.

~kautuk



Kautuk Sahni

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Administrator

Check the status of Video in dev server if it is published or not?

After publishing the video, you can get access to it.

~kautuk



Kautuk Sahni