Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

SOLVED

push notifications app ID's not showing

Avatar

Level 2

Hi,

i have been sending out push notifications just fine until today, NO APP ID'S are available in the drop down menu.

I just made a version of our app for android, would this have anything to do with it?

1 Accepted Solution

Avatar

Correct answer by
Level 2

No, nothing is showing.

I know that it's only IOS. Is that because they both have the same product id? com.k2snowboarding.f16

See attached screenshots.Screen Shot 2015-11-10 at 11.06.31 AM.pngScreen Shot 2015-11-10 at 11.05.16 AM.pngScreen Shot 2015-11-10 at 11.05.35 AM.pngScreen Shot 2015-11-10 at 11.05.47 AM.pngScreen Shot 2015-11-10 at 11.06.09 AM.png

View solution in original post

3 Replies

Avatar

Level 6

Are the APP IDs still showing on your iOS app? 

Push notifications are not available on Android apps.

Avatar

Correct answer by
Level 2

No, nothing is showing.

I know that it's only IOS. Is that because they both have the same product id? com.k2snowboarding.f16

See attached screenshots.Screen Shot 2015-11-10 at 11.06.31 AM.pngScreen Shot 2015-11-10 at 11.05.16 AM.pngScreen Shot 2015-11-10 at 11.05.35 AM.pngScreen Shot 2015-11-10 at 11.05.47 AM.pngScreen Shot 2015-11-10 at 11.06.09 AM.png

Avatar

Level 1

I am not sure why, but there seems to be a relation between the (most recent) app under 'Apps' and the app ID's and push credentials that are showing under 'Notifications'.

We experienced the same issue and managed to resolve this, simply by creating a new iOS app. An Android app (with the same app ID) as the most recent app in your Apps section seems to interfere with the app ID in your notifications somehow. Hope this helps.