Network Error trying to preview in AEM Mobile

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debbie_15112232

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debbie_15112232

debbie_15112232

06-01-2019

For the past two days, I've been trying to preflight the content I've uploaded to AEM Mobile. It just keeps telling me to try again.

Any ideas?

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AndrewTop

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AndrewTop

AndrewTop

07-01-2019

Hi Debbie,

Without specifics, threads on this forum often end up as hypothetical situations.  From your screenshot I believe I've figured out your Master Account, and am guessing at the actual project being used.  We need as much information as possible when scanning through millions of log entries.  I'm looking at a few things.

I would recommend you reach out to support and log a ticket right away if you want a quick solution.  That allows us to prioritize the issue higher.  They will also get information from you that helps figure out the problem and will ask for more access to your project.

Thanks,

Andrew