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Getting import error after uploading .ipa

dps_admini81483
Level 1
Level 1

Hey!

We are having a big problem with uploading the .ipa file.

When we upload the .ipa file with the Application Loader (v3.4) everythings seems fine, but when I check with the Status Lookup it says Import Error. The build shows as processing in iTunes Connect and is stuck there.

We are having this problem now for weeks and even Adobe Support and the Apple Support couldn't help. We even created a new Apple Developer account just in case there is something wrong with the other one, but still the same problem.

Is there anyone who had a simliar problem and could help? Or any other suggestions what we are doing wrong?

thanx in advance!

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