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Mark Solution

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解決済み

Can't add .article files...

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Level 3

Anybody else having issues currently? We can't add .article files into the DPS portal. Everything seems 'frozen' right now.

HELP

1 受け入れられたソリューション

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正解者
Employee Advisor

Except for a couple of posts here on the forum, we have no indication this is a widespread issue.

I've been testing this a few times in the past couple of days and it never failed.

If you are trying to upload an HTML article, you may want to call Enterprise Support with the source files, that's probably the best way to replicate and investigate.

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4 返信

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Level 6

Yep!  I just posted the same question!  Fails each time i try to upload an article.

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Level 3

REALLY frustrating!

Anyone...is this a known issue. Is there a fix in sight?

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正解者
Employee Advisor

Except for a couple of posts here on the forum, we have no indication this is a widespread issue.

I've been testing this a few times in the past couple of days and it never failed.

If you are trying to upload an HTML article, you may want to call Enterprise Support with the source files, that's probably the best way to replicate and investigate.

Avatar

Level 6

It had resolved for me after about an hour or so of downtime...