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Adobe DPS and Video

jberra
Level 1
Level 1

Hi. Having issues with our app via Content viewer and iPhone/iPad versions. Video overlays are not working properly. You can hear the video but you cannot see it. For example: Rock Chalk Weekly Vol 2 Issue 23 060: Inside Tennis

This has been happening the last couple Issue (weekly). Nothing has changed in terms of format or setup. Any ideas why this might be happening all of a sudden?

Thanks.

1 Reply
AndreiParaschiv
Employee
Employee

Hello,

The video overlays are working properly on DPS and this case has been solved in the meantime at wwds@adobe.com

The source file was missing the go to state action in order to display the video on the iPad/iPhone and on the Web Viewer.

Thanks,

Andrei