since I'm working with AEM, I have issues with the visuals of the grids and cads I created.
If the user is not connected to wifi, and even he downloaded the collections, the visuals disappear or turn in low definition.
How can we fix that bug?
Thanks a lot for your answer.
Just to clarify, this is using "AEM Mobile" (AEMM) right? AEM is a different product. From your description, it sounds like it could be AEM Mobile, but there has been confusion in the past.
I have not heard of images lowering their resolution when not connected to WiFi (or Data).
This would take some investigation and more details (Publication Id, etc). I suggest you call support and log an official issue so people can allocate some time to investigate this problem.
Hi Andrew, thanks for your answer.
yes, this is using AEM Mobile.
I always called Adobe support... but no answer regarding this issue.
I'll try again.