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Re: AEM Designer

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Level 3

Hello everyone,

 

I purchased AEM Designer and I have my serial number. I had to reset my computer and I need to reinstall it. I have called Adobe and they are no help. Does anyone know where I can download it.

 

Thanks in advance,

Yvette

1 Accepted Solution

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Correct answer by
Employee

You can go to https://experience.adobe.com/downloads and sign in to Software Distribution with your Adobe ID. There you should be able to download your software.

Reference: https://experienceleague.adobe.com/docs/experience-cloud/software-distribution/home.html?lang=en 

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3 Replies

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Correct answer by
Employee

You can go to https://experience.adobe.com/downloads and sign in to Software Distribution with your Adobe ID. There you should be able to download your software.

Reference: https://experienceleague.adobe.com/docs/experience-cloud/software-distribution/home.html?lang=en 

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Community Advisor

Your Adobe ID should be linked with your Adobe Experience Cloud solution accounts to download the installer.

When you bought it, Adobe must have sent you an email or some link to download it.

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Employee Advisor

@Yvette_s_Channe 

Please DM the support ticket# in case you need any further assistance on this topic.

We will set up a working session.