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SOLVED

Problem when form have field upload on Env Production only(AEM 6.3)

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Level 1
Level 1
‎12-05-2021 02:49 PDT

I use form have field upload (image or pdf), It not working on production (some time it working well then i submit again it return false). I debug to see error log then research but not see anything more about message.

I have setting correct permission but still error 

Screenshot at May 12 16-48-28.png

 

Please help me.

Below is message log on production 

 

06.05.2021 10:12:32.007 *ERROR* [42.116.251.244 [1620313951795] POST /content/forms/af/av/social-media-form/jcr:content/guideContainer.af.submit.jsp HTTP/1.1] com.adobe.aemds.guide.servlet.GuideSubmitServlet Could not complete Submit Action due to null
java.lang.NullPointerException: null
    at com.adobe.aemds.guide.servlet.GuideSubmitServlet.getFileAttachmentWrapperList(GuideSubmitServlet.java:806)
    at com.adobe.aemds.guide.servlet.GuideSubmitServlet.doPostPrerequisites(GuideSubmitServlet.java:202)
    at com.adobe.aemds.guide.servlet.GuideSubmitServlet.doSubmit(GuideSubmitServlet.java:313)
    at com.adobe.aemds.guide.servlet.GuideSubmitServlet.doPost(GuideSubmitServlet.java:549)
    at org.apache.sling.api.servlets.SlingAllMethodsServlet.mayService(SlingAllMethodsServlet.java:146)
    at org.apache.sling.api.servlets.SlingSafeMethodsServlet.service(SlingSafeMethodsServlet.java:342)
    at org.apache.sling.api.servlets.SlingSafeMethodsServlet.service(SlingSafeMethodsServlet.java:374)
    at org.apache.sling.engine.impl.request.RequestData.service(RequestData.java:552)
    at org.apache.sling.engine.impl.filter.SlingComponentFilterChain.render(SlingComponentFilterChain.java:44)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:77)
    at com.day.cq.wcm.core.impl.WCMDebugFilter.doFilter(WCMDebugFilter.java:138)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.day.cq.wcm.core.impl.WCMComponentFilter.filterRootInclude(WCMComponentFilter.java:375)
    at com.day.cq.wcm.core.impl.WCMComponentFilter.doFilter(WCMComponentFilter.java:190)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.day.cq.wcm.core.impl.PageLockFilter.doFilter(PageLockFilter.java:91)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.day.cq.personalization.impl.TargetComponentFilter.doFilter(TargetComponentFilter.java:96)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at org.apache.sling.engine.impl.SlingRequestProcessorImpl.processComponent(SlingRequestProcessorImpl.java:282)
    at org.apache.sling.engine.impl.filter.RequestSlingFilterChain.render(RequestSlingFilterChain.java:49)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:71)
    at com.adobe.cq.social.ugcbase.security.impl.SaferSlingPostServlet.doFilter(SaferSlingPostServlet.java:126)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.day.cq.dam.core.impl.assetlinkshare.AdhocAssetShareAuthHandler.doFilter(AdhocAssetShareAuthHandler.java:437)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.day.cq.dam.core.impl.servlet.ActivityRecordHandler.doFilter(ActivityRecordHandler.java:154)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:73)
    at com.adobe.cq.dam.cfm.impl.servlets.CompatFilter.doFilter(CompatFilter.java:81)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.adobe.granite.rest.impl.servlet.ApiResourceFilter.doFilter(ApiResourceFilter.java:70)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.adobe.granite.requests.logging.impl.RequestLoggerImpl.doFilter(RequestLoggerImpl.java:134)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.adobe.granite.rest.assets.impl.AssetContentDispositionFilter.doFilter(AssetContentDispositionFilter.java:96)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.adobe.granite.csrf.impl.CSRFFilter.doFilter(CSRFFilter.java:217)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at org.apache.sling.security.impl.ContentDispositionFilter.doFilter(ContentDispositionFilter.java:180)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.day.cq.wcm.core.impl.AuthoringUIModeServiceImpl.doFilter(AuthoringUIModeServiceImpl.java:292)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.day.cq.wcm.mobile.core.impl.redirect.RedirectFilter.doFilter(RedirectFilter.java:248)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:73)
    at org.apache.sling.engine.impl.debug.RequestProgressTrackerLogFilter.doFilter(RequestProgressTrackerLogFilter.java:107)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.adobe.cq.social.commons.cors.CORSAuthenticationFilter.doFilter(CORSAuthenticationFilter.java:91)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.day.cq.wcm.foundation.forms.FormsHandlingServletHelper.handleFilter(FormsHandlingServletHelper.java:221)
    at com.day.cq.wcm.foundation.forms.impl.FormsHandlingServlet.doFilter(FormsHandlingServlet.java:138)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.adobe.granite.optout.impl.OptOutFilter.doFilter(OptOutFilter.java:76)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.day.cq.wcm.foundation.forms.FormsHandlingServletHelper.handleFilter(FormsHandlingServletHelper.java:221)
    at com.adobe.cq.wcm.core.components.internal.servlets.CoreFormHandlingServlet.doFilter(CoreFormHandlingServlet.java:125)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.day.cq.wcm.foundation.forms.FormsHandlingServletHelper.handleFilter(FormsHandlingServletHelper.java:221)
    at com.adobe.cq.wcm.core.components.internal.servlets.CoreFormHandlingServlet.doFilter(CoreFormHandlingServlet.java:129)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.day.cq.wcm.core.impl.WCMRequestFilter.doFilter(WCMRequestFilter.java:90)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.adobe.cq.mcm.campaign.servlets.CampaignCopyTracker.doFilter(CampaignCopyTracker.java:100)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at org.apache.sling.rewriter.impl.RewriterFilter.doFilter(RewriterFilter.java:83)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.adobe.granite.httpcache.impl.InnerCacheFilter.doFilter(InnerCacheFilter.java:81)
    at com.adobe.granite.httpcache.impl.InnerCacheFilter.doFilter(InnerCacheFilter.java:60)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at org.apache.sling.i18n.impl.I18NFilter.doFilter(I18NFilter.java:131)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:73)
    at com.adobe.granite.resourceresolverhelper.impl.ResourceResolverHelperImpl.doFilter(ResourceResolverHelperImpl.java:83)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at org.apache.sling.engine.impl.SlingRequestProcessorImpl.doProcessRequest(SlingRequestProcessorImpl.java:151)
    at org.apache.sling.engine.impl.SlingMainServlet.service(SlingMainServlet.java:219)
    at org.apache.felix.http.base.internal.handler.ServletHandler.handle(ServletHandler.java:85)
    at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:79)
    at com.adobe.granite.license.impl.LicenseCheckFilter.doFilter(LicenseCheckFilter.java:308)
    at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135)
    at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:74)
    at org.apache.felix.http.sslfilter.internal.SslFilter.doFilter(SslFilter.java:96)
    at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135)
    at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:74)
    at org.apache.sling.security.impl.ReferrerFilter.doFilter(ReferrerFilter.java:295)
    at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135)
    at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:74)
    at org.apache.sling.i18n.impl.I18NFilter.doFilter(I18NFilter.java:131)
    at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135)
    at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:74)
    at org.apache.sling.featureflags.impl.FeatureManager.doFilter(FeatureManager.java:116)
    at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135)
    at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:74)
    at org.apache.sling.engine.impl.log.RequestLoggerFilter.doFilter(RequestLoggerFilter.java:72)
    at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135)
    at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:74)
    at org.apache.felix.http.base.internal.dispatch.Dispatcher.dispatch(Dispatcher.java:127)
    at org.apache.felix.http.base.internal.dispatch.DispatcherServlet.service(DispatcherServlet.java:49)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
    at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:812)
    at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:587)
    at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:221)
    at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1127)
    at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515)
    at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)
    at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1061)
    at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
    at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:215)
    at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)
    at org.eclipse.jetty.server.Server.handle(Server.java:499)
    at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:311)
    at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:258)
    at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:544)
    at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635)
    at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555)
    at java.lang.Thread.run(Thread.java:748)
06.05.2021 10:12:32.007 *ERROR* [42.116.251.244 [1620313951795] POST /content/forms/af/av/social-media-form/jcr:content/guideContainer.af.submit.jsp HTTP/1.1] com.adobe.aemds.guide.servlet.GuideSubmitServlet Exception in post request. null
com.adobe.aemds.guide.service.GuideException: null
    at com.adobe.aemds.guide.servlet.GuideSubmitServlet.doPostPrerequisites(GuideSubmitServlet.java:274)
    at com.adobe.aemds.guide.servlet.GuideSubmitServlet.doSubmit(GuideSubmitServlet.java:313)
    at com.adobe.aemds.guide.servlet.GuideSubmitServlet.doPost(GuideSubmitServlet.java:549)
    at org.apache.sling.api.servlets.SlingAllMethodsServlet.mayService(SlingAllMethodsServlet.java:146)
    at org.apache.sling.api.servlets.SlingSafeMethodsServlet.service(SlingSafeMethodsServlet.java:342)
    at org.apache.sling.api.servlets.SlingSafeMethodsServlet.service(SlingSafeMethodsServlet.java:374)
    at org.apache.sling.engine.impl.request.RequestData.service(RequestData.java:552)
    at org.apache.sling.engine.impl.filter.SlingComponentFilterChain.render(SlingComponentFilterChain.java:44)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:77)
    at com.day.cq.wcm.core.impl.WCMDebugFilter.doFilter(WCMDebugFilter.java:138)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.day.cq.wcm.core.impl.WCMComponentFilter.filterRootInclude(WCMComponentFilter.java:375)
    at com.day.cq.wcm.core.impl.WCMComponentFilter.doFilter(WCMComponentFilter.java:190)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.day.cq.wcm.core.impl.PageLockFilter.doFilter(PageLockFilter.java:91)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.day.cq.personalization.impl.TargetComponentFilter.doFilter(TargetComponentFilter.java:96)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at org.apache.sling.engine.impl.SlingRequestProcessorImpl.processComponent(SlingRequestProcessorImpl.java:282)
    at org.apache.sling.engine.impl.filter.RequestSlingFilterChain.render(RequestSlingFilterChain.java:49)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:71)
    at com.adobe.cq.social.ugcbase.security.impl.SaferSlingPostServlet.doFilter(SaferSlingPostServlet.java:126)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.day.cq.dam.core.impl.assetlinkshare.AdhocAssetShareAuthHandler.doFilter(AdhocAssetShareAuthHandler.java:437)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.day.cq.dam.core.impl.servlet.ActivityRecordHandler.doFilter(ActivityRecordHandler.java:154)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:73)
    at com.adobe.cq.dam.cfm.impl.servlets.CompatFilter.doFilter(CompatFilter.java:81)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.adobe.granite.rest.impl.servlet.ApiResourceFilter.doFilter(ApiResourceFilter.java:70)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.adobe.granite.requests.logging.impl.RequestLoggerImpl.doFilter(RequestLoggerImpl.java:134)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.adobe.granite.rest.assets.impl.AssetContentDispositionFilter.doFilter(AssetContentDispositionFilter.java:96)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.adobe.granite.csrf.impl.CSRFFilter.doFilter(CSRFFilter.java:217)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at org.apache.sling.security.impl.ContentDispositionFilter.doFilter(ContentDispositionFilter.java:180)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.day.cq.wcm.core.impl.AuthoringUIModeServiceImpl.doFilter(AuthoringUIModeServiceImpl.java:292)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.day.cq.wcm.mobile.core.impl.redirect.RedirectFilter.doFilter(RedirectFilter.java:248)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:73)
    at org.apache.sling.engine.impl.debug.RequestProgressTrackerLogFilter.doFilter(RequestProgressTrackerLogFilter.java:107)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.adobe.cq.social.commons.cors.CORSAuthenticationFilter.doFilter(CORSAuthenticationFilter.java:91)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.day.cq.wcm.foundation.forms.FormsHandlingServletHelper.handleFilter(FormsHandlingServletHelper.java:221)
    at com.day.cq.wcm.foundation.forms.impl.FormsHandlingServlet.doFilter(FormsHandlingServlet.java:138)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.adobe.granite.optout.impl.OptOutFilter.doFilter(OptOutFilter.java:76)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.day.cq.wcm.foundation.forms.FormsHandlingServletHelper.handleFilter(FormsHandlingServletHelper.java:221)
    at com.adobe.cq.wcm.core.components.internal.servlets.CoreFormHandlingServlet.doFilter(CoreFormHandlingServlet.java:125)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.day.cq.wcm.foundation.forms.FormsHandlingServletHelper.handleFilter(FormsHandlingServletHelper.java:221)
    at com.adobe.cq.wcm.core.components.internal.servlets.CoreFormHandlingServlet.doFilter(CoreFormHandlingServlet.java:129)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.day.cq.wcm.core.impl.WCMRequestFilter.doFilter(WCMRequestFilter.java:90)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.adobe.cq.mcm.campaign.servlets.CampaignCopyTracker.doFilter(CampaignCopyTracker.java:100)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at org.apache.sling.rewriter.impl.RewriterFilter.doFilter(RewriterFilter.java:83)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at com.adobe.granite.httpcache.impl.InnerCacheFilter.doFilter(InnerCacheFilter.java:81)
    at com.adobe.granite.httpcache.impl.InnerCacheFilter.doFilter(InnerCacheFilter.java:60)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at org.apache.sling.i18n.impl.I18NFilter.doFilter(I18NFilter.java:131)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:73)
    at com.adobe.granite.resourceresolverhelper.impl.ResourceResolverHelperImpl.doFilter(ResourceResolverHelperImpl.java:83)
    at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:68)
    at org.apache.sling.engine.impl.SlingRequestProcessorImpl.doProcessRequest(SlingRequestProcessorImpl.java:151)
    at org.apache.sling.engine.impl.SlingMainServlet.service(SlingMainServlet.java:219)
    at org.apache.felix.http.base.internal.handler.ServletHandler.handle(ServletHandler.java:85)
    at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:79)
    at com.adobe.granite.license.impl.LicenseCheckFilter.doFilter(LicenseCheckFilter.java:308)
    at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135)
    at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:74)
    at org.apache.felix.http.sslfilter.internal.SslFilter.doFilter(SslFilter.java:96)
    at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135)
    at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:74)
    at org.apache.sling.security.impl.ReferrerFilter.doFilter(ReferrerFilter.java:295)
    at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135)
    at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:74)
    at org.apache.sling.i18n.impl.I18NFilter.doFilter(I18NFilter.java:131)
    at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135)
    at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:74)
    at org.apache.sling.featureflags.impl.FeatureManager.doFilter(FeatureManager.java:116)
    at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135)
    at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:74)
    at org.apache.sling.engine.impl.log.RequestLoggerFilter.doFilter(RequestLoggerFilter.java:72)
    at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:135)
    at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:74)
    at org.apache.felix.http.base.internal.dispatch.Dispatcher.dispatch(Dispatcher.java:127)
    at org.apache.felix.http.base.internal.dispatch.DispatcherServlet.service(DispatcherServlet.java:49)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:725)
    at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:812)
    at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:587)
    at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:221)
    at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1127)
    at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515)
    at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)
    at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1061)
    at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
    at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:215)
    at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)
    at org.eclipse.jetty.server.Server.handle(Server.java:499)
    at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:311)
    at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:258)
    at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:544)
    at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635)
    at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555)
    at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.NullPointerException: null
    at com.adobe.aemds.guide.servlet.GuideSubmitServlet.getFileAttachmentWrapperList(GuideSubmitServlet.java:806)
    at com.adobe.aemds.guide.servlet.GuideSubmitServlet.doPostPrerequisites(GuideSubmitServlet.java:202)
    ... 115 common frames omitted

 

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Correct answer by
Employee Advisor
Employee Advisor
‎12-05-2021 03:50 PDT

@danhdinh 

Are you submitting the form via a Dispatcher or direct AEM Server FQDN? If so, hope you have set the correct rule for allowing attachments in the dispatcher config.

at com.adobe.aemds.guide.servlet.GuideSubmitServlet.getFileAttachmentWrapperList(GuideSubmitServlet.java:806)
    at com.adobe.aemds.guide.servlet.GuideSubmitServlet.doPostPrerequisites(GuideSubmitServlet.java:202)

 

Not sure how this worked for the first time, but usually intermittent issues such as this one would point to a problematic config on the LB/Webserver side, if direct IP/FQDN works.

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Correct answer by
Employee Advisor
Employee Advisor
‎12-05-2021 03:50 PDT

@danhdinh 

Are you submitting the form via a Dispatcher or direct AEM Server FQDN? If so, hope you have set the correct rule for allowing attachments in the dispatcher config.

at com.adobe.aemds.guide.servlet.GuideSubmitServlet.getFileAttachmentWrapperList(GuideSubmitServlet.java:806)
    at com.adobe.aemds.guide.servlet.GuideSubmitServlet.doPostPrerequisites(GuideSubmitServlet.java:202)

 

Not sure how this worked for the first time, but usually intermittent issues such as this one would point to a problematic config on the LB/Webserver side, if direct IP/FQDN works.

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Level 1
Level 1
‎12-05-2021 05:15 PDT
In response to Pulkit_Jain_
Thank @Pulkit_Jain_ your answers, now the form submitting via a Dispatcher, you have document talk about set the correct rule for allowing attachments in the dispatcher config ?

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Employee Advisor
Employee Advisor
‎12-05-2021 05:48 PDT
In response to Pulkit_Jain_
Good to know its working now! You may need to add this rule in the dispatcher config: # allow AF attachments /0200 { /glob "*/tmp/fd/*" /type "allow" }

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Level 1
Level 1
‎20-05-2021 07:43 PDT
In response to Pulkit_Jain_
Hi @Pulkit_Jain_, i have mistake with info my server, Now my team use using AWS Cloudfront, not Dispatcher for AEM. Anything else i can try? Thank you!

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Employee Advisor
Employee Advisor
‎20-05-2021 07:56 PDT
In response to Pulkit_Jain_
Please confirm if the form works as expected when you hit the server directly- via FQDN/IP bypassing the CDN? We will troubleshoot accordingly.

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Level 1
Level 1
‎09-06-2021 00:26 PDT
In response to Pulkit_Jain_

Hi @Pulkit_Jain_, I debug more to see maybe problem by load-balancing of server. When i click submit button the form will post Attachment to Server-1 then trigger submit form to Server-2. You have anything solution to can fix it? Thank you so much

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Employee Advisor
Employee Advisor
‎09-06-2021 00:35 PDT
In response to Pulkit_Jain_
@danhdinh I have seen this issue previously. Could you please add the following property in the “dispatcher.any” file - /stickyConnections { /paths { "/content/forms/af" "/tmp/fd/af" } } OR enable sticky connection on LB side. If you need immediate help on this one, please raise a ticket with support.

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