Hi,
Please suggest.
Appreciate your support.
Thanks,
Rama.
Solved! Go to Solution.
Answers inline.
Make sure the user you have logged in as has email address specified
Views
Replies
Total Likes
Hi,Girish,
PFA the screenshot, that shows my email id associated with my account.
Thanks,
Rama.
Views
Replies
Total Likes
Please take a look at the steps I followed. (I refined them)
Please let me know what I am missing.
Appreciate your help.
Thanks,
Rama.
Views
Replies
Total Likes
Hi Rama,
The email for the user filling the form needs to be specified for ESign to work (https://helpx.adobe.com/aem-forms/6-1/enabling-eSign-your-adaptive-forms.html). As you are doing a preview of the form using authoring UI, the user would be the form author.
Alternatively, you can render the form using using 'Preview as HTML' in management UI - this would open the form with WCMMode=disabled, and you can use this URL to open the form in a different browser/browser's incognito window - where you can log-in with an alternate user which has email address specified.
Thanks,
-Sudhanshu
Views
Replies
Total Likes
Hi Sudhanshu,
I tried your route for AEM Forms, by previewing as html in another browser, logged in as nsvsrk@yahoo.com (Adobe Document Cloud / eSign services user), with the same result.
Also created the user nsvsrk@yahoo.com in AEM, made him a member of admin group and tried the same without any luck.
Since this issue is taking a long time for resolution, please connect with me as adobe connect ASAP.
Appreciate your support.
Thanks,
Rama.
Views
Replies
Total Likes
Also make sure your AEM server is https enabled
Views
Replies
Total Likes
Hi,
How to achieve this? (AEM server is https enabled)
So many prerequisites are there for esign to work?
Also, I have seen any documentation in this direction.
Thanks,
Rama.
Views
Replies
Total Likes
Hello,
It's a known issue that even eSign is configured successfully and updated the email for user but still we get an issue in ESign component page in preview of AF.
Workaround for this issue : Go to authoring of AF. Navigate to esign component section. Go to properties of ESIgn component and perform any change to invalidate the cache. Either change the component name,text etc. Save the properties and then render the AF in preview mode. It should work now.
Views
Replies
Total Likes
Hi,
Please follow the below mentioned instructions.
1.Go to http://localhost:4502/projects.html
2.Go to Tools>Operations>Security>Users
3. Click on Administrator (admin) user
4. Provide valid email address
5. Save and Close.
6. Preview the form.
7. Fill all the required data filed.
8. Navigate to Esign Panel, You will see esign widget loaded after 10-20 secs.
Views
Replies
Total Likes
Hi Pankaj,
I attached the word file. (S1.docx).
1. I selected a totally different form template, added email to admin (my account) and ran it.
2. The first image in S1.docx is the image I configured in Adobe Document Cloud.
3. The second image asks me to start signing.
4. When I enter my name as Rama, its corresponding signature is placed on the document, as depicted in the third image.
5. I still saw the "Click to Sign" button on the bottom right (third image).
6. When I clicked this button, I see the fourth image.
Is this the expected behavior?
I thought that the signature image, I configured for my account in Adobe Document Cloud will come and sit in the signature field.
Appreciate your support.
Thanks,
Rama.
Views
Replies
Total Likes
Attaching the document again.
Thanks,
Rama.
Views
Replies
Total Likes
Hi Rama,
This is the expected behavior.
The configured esign account is the first party here, and applicant is the second party who will sign the application and will be different for each submission, so the applicant need to put their signature in the widget. It never checks whether the email in user profile is the same as configured esign cloud service.
Thanks,
Pankaj Parashar
Views
Replies
Total Likes
Hi Pankaj,
1. If two people have the same name Rama, in the real world their signatures will not be the same, but in this case, their signatures will be the same.
Is this acceptable?
2. What is the use of configuring the signature image in Document Cloud account, if it is not being used.
Thanks,
Rama.
Views
Replies
Total Likes
Answers inline.
Appreciate all your responses.
Now I am knowledgeable on E-Sign functionality.
Thanks,
Rama.
Views
Replies
Total Likes
How do we sign AF when the form is on publish instance. There is no email id associated with the user when the form is being accessed from publish instance
Views
Replies
Total Likes
This fixed the issue after adding email ID
Views
Replies
Total Likes
Views
Likes
Replies
Views
Likes
Replies