We are updating our templates with a new company logo.
• We have an issue with ~10 AEM templates that is referencing the path below for a new logo.
• The absolute path does not exist in the AEM template, fragment and the Image file path is correct.
• File does not exist: \\xyz.com\appdata\templaterepository\DEV\CC\Forms\Images\cpic_clr_logo (002).png
• We are using a relative path in the Image tag with a content type that’s working in some templates, but not others.
• When we render the form in HTML mode, we see the logo.
• When we flatten the PDF and call the generate bundle call, the link for the PDF does not display the new logo.
• The server.log error is generated below: File does not exist: \\xyz.com\appdata\...
• We did originally have the full absolute path, which we believe may have started the issue.
• We removed the full absolute path from approximately 150 forms, but 10 of them still generate the error below.
• The File does not exist error is only generated in our STG environment.
• The same template, with same timestamp, size and structure does not generate the error in our DEV and INT environments.
• So, to summarize, we get this error in only 10 forms, and only in the STG environment.
• The absolute path doesn’t exist in the template or the fragment.
• We are editing the forms in AEM Designer 6.5.0
Have you seen this issue before? Can you advise or work with us on resolving this for one of the forms, so that we can fix the others?
We’re thinking one of the underlying services may have the path ‘stored’ somewhere.
We have re-booted the AEM STG server numerous times.
We’re investigating whether it could be an issue with formatting, sizing, or something like that.
