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SOLVED

How do I get access to cloud resources?

hananm71506551
Level 1
Level 1

I wasted hours trying to understand what should I do to get access to experience-cloud.

I have Adobe ID. Getting this error:

----------

It seems that your Adobe ID is not linked with your Adobe Experience Cloud solution accounts

Please get in touch with your Org Administrator or Adobe Enterprise Support.

----------

There is no Org Administration. Enterprise support lead to filling form that lead to no results.

It suppose to be very simple. Take five minute on any other platform.

Any help will be appreciated.

Regards,

Gilad.

1 Accepted Solution
cjensen-federat
Correct answer by
Employee
Employee

Hi Gilad,

I have pulled up your account and see that you have now been given access to what you were requesting, can you please confirm?

Thanks!

View solution in original post

9 Replies
Kenelson2
Employee
Employee

Gilad,

Sorry to hear about the trouble that you had. Can you message the name of the cloud you are trying to get access to? And also your email address please? See if I can get this straightened out for you.

Thanks!

Kerry

hananm71506551
Level 1
Level 1

Hi,

experience-cloud

I want to test Tag Manager and Analytics.

So I assume this is the cloud I need to connect with.

My email:

gilad@trackonomics.net

Regards,

Gilad.

bhanu111
Level 1
Level 1

I have adobe ID and when I am trying to login to adobe experience cloud :

 

It seems that your Adobe ID is not linked with your Adobe Experience Cloud solution accounts
Please get in touch with your Org Administrator or Adobe Enterprise Support.

 

Please help here to login to experience cloud.

tristanl5651292
Level 1
Level 1

Hi guys, i made an other ticket with almost the same problem ([adobe campaign API] Do i need a organization ID as developers ? )

If you guys resolve it or found an approriate solution, can you share it please ?

Thanks to you !

Tristan

cjensen-federat
Correct answer by
Employee
Employee

Hi Gilad,

I have pulled up your account and see that you have now been given access to what you were requesting, can you please confirm?

Thanks!

View solution in original post

wmalaeb
Level 1
Level 1

Hello there, I am getting the same error message

 

"It seems that your Adobe ID is not linked with your Adobe Experience Cloud solution accounts."

"Please get in touch with your Org Administrator or Adobe Enterprise Support."

 

Can you please advise?

 

Thank you.

Kenelson2
Employee
Employee

Gilad,

I am also showing this is connected on my end. Do you have access to what you need now or do you need us to dig in deeper here?

Kerry

helloworlddigitalagency
Level 1
Level 1

Hi @Kenelson2, I got this error, too. I want to reach and test adobe experience cloud products. I don't have any Org Administrator. I filled all forms and called all support phones of adobe and partner companies. But I don't get any help. Can you help me, please?

debug
Level 1
Level 1

Hi, 

 

I met the same concern, have my Adobe ID but not linked with Adobe Experience cloud solution account that I do not have one. 

I would like to test Tag manager and Analytics, to try your sample demo with Luma site. Could you please help? or any other ways to apply for Adobe Experience Cloud access?

My Adobe ID email: maverics@gmail.com

Best Regards,