AI Reply bot to FAQ or similar questions on Community
Use-case:
There are many similar and repeated questions with the same answer.
Current/Experienced Behavior:
Fully Manual process
Improved/Expected Behavior:
Partially automated AI cabablity to analyse the queries and suggest similar queries/ possible answer to the queries, before posting the query, using existing library of questions and smart keyword algorithm.
Also can allow suggestion look-up at similar queries existing from the community library. This may also help group similar queries.
Environment Details (AEM version/service pack, any other specifics if applicable):