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Attach company login details to support tickets

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shermozle
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Boost 5
Level 3
shermozle
Level 3

Likes

33 likes

Total Posts

11 posts

Correct Reply

0 solutions
Top badges earned
Boost 5
Boost 3
Boost 25
Boost 10
Boost 1
View profile
shermozle
Level 3

16-05-2010

It seems rather strange that I have to login to submit a support ticket, yet the person reading the ticket always has to ask my login and company login.  Surely they can be passed into the ticketing system automatically?  And how about a multi-select dropdown of the report suites so I can tell you exactly which suite I'm talking about?