@BretGundersen Oh is that right Bret? If so, the text could be
clearer.Status: Classifications have been imported and will appear in
all related reports. The "will" is rather vague. You seem to be
suggesting it really means "Classifications have been imported and are
available in all related reports."
Totally with you there. Sometimes we have to pull data from different
points that mean equivalent things, so the percentages quickly become
meaningless unless you understand them. I've had to explain this to
report users more times than I can remember. Often to the same people!
So I select a bunch of report suites and go to edit the classifications
to make them consistent. "The classifications for this report do not
match for all report suites. Only classifications that match exactly can
be viewed and edited across report suites." Now wouldn't it be helpful
to tell me which report suites aren't exactly the same?
Right now, it's apparently not possible to include a comma inside a
product name in SiteCatalyst. I presume this is some hard-coded
limitation inside the data processing component. The solution is to
strip commas from the source data. This is a bad solution. Munging data
is just a bad idea. I can just see someone down the track, who doesn't
know the story, doing some perversion or other with the data from
SiteCatalyst and wondering why the numbers don't align. Then wasting a
day or more before r...
We use the SiteCatalyst video reporting system to track video playback
across our network of sites, but it doesn't record everything we want
about video. We also record some performance metrics like buffering time
and buffer underruns, so we have to record the video identifier as a
prop and eVar. To get the unique video identifier classified, this means
we have to upload the same update files three times to get the video
classifications, prop and eVar all classified. The processing at the
It seems rather strange that I have to login to submit a support ticket,
yet the person reading the ticket always has to ask my login and company
login. Surely they can be passed into the ticketing system
automatically? And how about a multi-select dropdown of the report
suites so I can tell you exactly which suite I'm talking about?
Currently there is no way of knowing when my automated uploads of
classifications have been processed and are available in my reports. I
get a notification email that the FTP file has been accepted, but it can
take anything from a few minutes to a days to process the
classifications themselves. What's more, the notification email tells me
how many lines had no effect, but doesn't tell me which lines. An
additional notification email should be sent to advise that the
classifications are available...