What is difference between inbound and Outbound channel?
Solved! Go to Solution.
Hi,
Outbound channels are the most commonly used with Adobe Campaign: email, sms, etc. These are channels where you contact your customers using Adobe Campaign.
Inbound channels, such as call center, are channels where you enable customers to contact you.
Hope this helps,
Florent
Hi,
Outbound channels are the most commonly used with Adobe Campaign: email, sms, etc. These are channels where you contact your customers using Adobe Campaign.
Inbound channels, such as call center, are channels where you enable customers to contact you.
Hope this helps,
Florent
Thanks Florent. It helped in understanding the concept
Views
Replies
Total Likes
Views
Likes
Replies
Views
Likes
Replies
Views
Likes
Replies