Proof Analysis hanging on image processing

[LornaE]

Hi,

I have a triggered delivery that I am trying to test.

When sending the proof - the analysis hangs with estimated time left of 4+ hours.

There aren't more images than normal, and I have no problem sending proofs for other emails..

Any help greatly appreciated

Thank you

Lorna

[shrawans3153003]

Hi Lorna,

You are on which build  of Adobe campaign.

Are you using any personalization block/JS activity  in the delivery.

Also just try to send a test proof without using the image and with same content  to see if it works ?

[LornaE]

Hi,

Thanks for your reply.

I'm using 6.1.1. build 8795

No personalisation block, just first name tag.

There are multiple images - I don't understand how I would send a proof without? I'm uploading external HTML and the images are being published. It views okay in the creator just when I try to send a proof

[shrawans3153003 · Accepted solution]

HI,

Could you please review the delivery source and check the images which are being referenced in the code are having single quote or double quote e.

For example if src='http://******.png' or like this  src="http://******.png"

If you are using single quote , just try to replace single quote with double quote and and try again.

[LornaE]

AMAZING!!

Thank you