Problem with Adobe ID Login into Adobe Campaign Classic (v7)

Avatar

Avatar

smritib81656502

Avatar

smritib81656502

smritib81656502

19-02-2018

My understanding is that our Campaign v7 instance has been provisioned for IMS ID as I had raised a client care ticket for the same. But when I am trying to login using my Marketing Cloud ID it says that I am not authorized in the Campaign logs. The exact error is:

XSV-350039 'smriti.b@xxx.com' operator has no rights. Unable to connect. (iRc=-69)

Can some one suggest what could be missing here? Thanks.

Additionally, when I log in using my Marketing Cloud ID, I get a dialog with null string. Screenshot below:

null.jpg

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar

davidk21713691

Avatar

davidk21713691

davidk21713691

21-02-2018

Hi,

Make sure the user is added as an user to Adobe Campaing on the Marketing Cloud.

Thanks

Answers (0)