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Preference Page and Unsub links only working on live email not on test emails


Level 2


I noticed that the links to our preference center and unsubscribe landing page (LP) links are only working when we send a live email to our internal team as a test, but not when I send a test version of the email. Is there a way to turn those on so that the LP links work for tests, too?


Thanks so much in advance.



1 Reply


Employee Advisor

Unfortunately no.

The landing pages are using the PKey of the profile as a parameter to identify which user opened the page.

This is not available for test profiles and thus the links won't be working