Message Center on Adobe Standard

stephanea649926

15-11-2019

Hi,

I would like to export Event, Delivery Logs and Trackinglog for Transactionnal Message in ACS.

How do you "link" a Delivery Log or a TrackingLog to and rtEvent ?

Thanks

Accepted Solutions (1)

Accepted Solutions (1)

prasannam974532

15-11-2019

Hi,

In the query activity, select the resource as actual rt event for which you want to exract data for. Do not select the 'rtevent' as resource.

1855488_pastedImage_0.png

Select the one you created in Adobe campaign> marketing plans> transactional messages> Event configuration.

1855489_pastedImage_1.png

1855787_pastedImage_2.png

Once you select that, you can use any filter like email is not empty and got to additional data tab and add elememts Delivery logs and Tracking logs. You can add them as collection or aggregates as neded.

1855788_pastedImage_3.png

Thanks!

Answers (3)

Answers (3)

stephanea649926

28-11-2019

Hi ,

Just want to export Transactionnal emails Activity ....

Number of, sent, error ....

Liste of Open with : URL , Url Type, Date, event, ...

I don't want tu use collections, I would like to export one record for each record I find in the tables : Braodlogs, Trackinglogs

prasannam974532

19-11-2019

It depends on what fields you are pulling from the table and also see if there are those number of delivery logs or tracking logs exist for every event (the number of collections you configure it on the additional data section). If you have the data but is not seen in the UI, try exporting them in file and see. If that does not show up, I would suggest you to create support ticket. Thanks!

stephanea649926

19-11-2019

Hi,

Thanks for tour answer, but I try it on my instance, with collection on Delivery Logs, and it didn't work properly.

DeliveryLog informations are empty ...