since ‎04-01-2018
‎13-10-2020
prasannakumarmarru
Level 4
Re: XTK-170036 Unable to parse expression '@contentEditin... prasannakumarmarru - Adobe Campaign Classic
Hi Sheetal,This is a field from nm:delivery table- If application is not able to parse it, I think it is either referenced wrong in delivery input form or nms:delivery schema is changed and this field does not exist any longer.I think it must have referenced as wrong in input form, there are many references to this field in that form. It has to be referenced as [/delivery/@contentEditingMode] in all the places.
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Re: Error when prechecking checkbox prasannakumarmarru - Adobe Campaign Classic
Hib @bryceh57660644 I think Script is running even before the html element is rendered into document. You can try moving the script to different places than where you have it now?
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Re: A/B test - Final send broadlog fields not populated prasannakumarmarru - Adobe Campaign Classic
@pfrew If you have extended your broadlog, you may have used different target mapping(and different storage for broadlog and tracking logs), but the code you used will only use out of the box target mapping, and OOTB recipient broadlog. Hence it was not able to add the data to OOTB broadlog which does not have those fields. You may have to update targetmapping for this winner delivery using jscode. Something like-delivery.mapping_id=primary key of target mapping you have used for first two deliv...
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Re: Recipient Versus Distinct Clicks prasannakumarmarru - Adobe Campaign Classic
@lcharlwood Distinct clicks on Campaign is based on source ids, not on recipients.Lets say if you have two links in your delivery, and clicked on both of them, you will see two distinct clicks.You can see the formula provided in doc Indicator Calculation if you are looking at @personclick(Distinct clicks on the population reached), the formula is Countdistinct(Iif([url/@type]=1, @source-id, 0))Source id is unique to each link, hence if you click on two different links in same email , your distin...
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Re: Deleting old log files across multiple servers - Adob... prasannakumarmarru - Adobe Campaign Classic
Hi Ken,In order to do any operation on a host, you need to run the workflow on that particular host. And you need to have wfserver running on that particular host, If you are having wfserver running on an instance, you can specify affinity to select host on which you want to run the workflow. Which means you may have to create four different workflows with four different affinities(each one from a server) and run. Use the below doc for more info- https://docs.adobe.com/content/help/en/campaign-c...
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Re: Unable to Login to Adobe Client Console prasannakumarmarru - Adobe Campaign Classic
not sure Anushka, its unusual.
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Re: Any super users or experts available prasannakumarmarru - Adobe Campaign Standard
WKF-560029 The document types of inbound events ('' and 'head:profile') are incompatible (step 'Update data 2') - Here the inbound dimension and the dimension selected in properties(profile) are not matching. I think it is better to check with Adobe campaign support to review the configurations. Without seeing how the workflow was setup, it is not so easy to provide what could have caused this. Support team would help you fix this easily.Thanks!
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Re: DELIVERY_CONTACT_DATE and EVENT_DATE in Delivery Log prasannakumarmarru - Adobe Campaign Standard
Hi, Contact date is when a delivery is started to send out or scheduled to send out. Event date is when a partucular message has been sent out. Log date is when a user clicks or open that email. Log date should be greater than equal to event date, event date should be greater than or equal to contact date. if you are seeing logdate before event date, thats little weird. Check if that is a recurrding delivery, or if the message is failed(sometimes the email will be delivered to recipient but it a...
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Re: Find number of days between system date and Offer date prasannakumarmarru - Adobe Campaign Classic
Hi,You should use GetDate() function  instead of getcurrentdate()Thanks!
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Re: Can i have mutliple Reply-to address for same delivery? prasannakumarmarru - Adobe Campaign Classic
Hi,You may have multiple reply to addresses, you need to add Reply-To: header in SMTP section of your delivery to add more reply to addresses.I don't think that will impact IP reputation but I recommend you to contact Adobe Campaign support and verify with Deliverability team. -Prasanna.
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Re: Unable to Login to Adobe Client Console prasannakumarmarru - Adobe Campaign Classic
Hi, Default port when making html call is 80, if that is changed you have to provide the port number on the instance url.Let's say you are using windows IIS for redirection, default site in IIS will have 80. If you are using the default site for campaign redirection, you can access instance without port, else you have to provide the port that is used on that site.Check if your redirection config might have recently changed by some one. -Prasanna.
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Re: Tracking Click to Call prasannakumarmarru - Adobe Campaign Classic
Hi, Tel: type links cannot have any parameters on the href. I think that is an HTML limitation.
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Re: Get primary key of Recipient in Adobe Standard workflow - Query Activity prasannakumarmarru - Adobe Campaign Standard
You will never have duplicate profiles based on primary key because primary key is always unique. I think you might have to deduplicate based on other field like email address.Thanks!
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Re: Import a file of test profiles using a workflow prasannakumarmarru - Adobe Campaign Standard
Chan,Yes I am able to create seed addresses from a file.It inserted. It should not matter whether the file is from SFTP or you directly uploaded on load file activity. I used a csv file.Thanks!
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Re: how can we query the transaction event payload using workflow prasannakumarmarru - Adobe Campaign Standard
You should select the actual event in the query activity> poperties (event whioch you created)Do some filtering bvased opn the criteria you need- I did it for non empty email addresses-When preview it on query activity itselfand configure the preview list- You will see somethign like this-You cannot add this directly into your additional data section but I think you can export it into a file. Thanks!
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Re: Replace function in query editor prasannakumarmarru - Adobe Campaign Standard
I think this should work-'0'+Substring(field, 3, dataLength(field)-2)Thanks!
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Re: In Adobe Hosted SFTP server, can we have multiple SSH Key and Folder restriction based on users prasannakumarmarru - Adobe Campaign Classic
No, it is same for both the authentication types. Thanks!
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Re: Message Center on Adobe Standard prasannakumarmarru - Adobe Campaign Standard
It depends on what fields you are pulling from the table and also see if there are those number of delivery logs or tracking logs exist for every event (the number of collections you configure it on the additional data section). If you have the data but is not seen in the UI, try exporting them in file and see. If that does not show up, I would suggest you to create support ticket. Thanks!
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Re: Validate white space and Null entry in adobe Campaign input Form prasannakumarmarru - Adobe Campaign Standard
Hi,I think you should try adding [] on firstName on check expression. Mandatory field, Please Enter your First Name! Thanks!
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Re: 1:M link in ACS FK (relationship) prasannakumarmarru - Adobe Campaign Standard
I didn't test on Profiles table, created custom resources, but I was able to see data in workflow UI (open transition).
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Re: In Adobe Hosted SFTP server, can we have multiple SSH Key and Folder restriction based on users prasannakumarmarru - Adobe Campaign Classic
Hello,You can have multiple business users and corresponding keys for each of them but we can not restrict the access on folders. All the users will have same access on all the folders. Thanks!
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Re: referencing javascript library in personalized block issue with delivery template prasannakumarmarru - Adobe Campaign Classic
Hi,It is not working when complete domain is upulled from personalization block. I used this as personalization block (TEST)-<% loadLibrary("wp:base64.js"); var _email= recipient.email; var _id = recipient.id; var url = "id=" + _id + "&email=" + _email;%><%=escapeUrl(Base64.encode(url))%>And used this in email ink-It worked. Also you have params attribute as a part of url and adding id and email as parameters which would make something like this- https://preferencestest.test.com/Preferences/OptD...
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Re: Campaign with Target Issue | Default Image displayed prasannakumarmarru - Adobe Campaign Standard
Nazir,Should probably check the name of the parameter in campaign vs that in the target. If they match with case sensitivity, also check if the data being filtered in target is case sesnsitive or not. I would recommend validating below details-- Target location- Parameter name matchinng on campaign and target- Data filtering on target(validate the data in campaign with the filtering, specifically case sensitivity).If everything seems ok, then I would suggest to create a campaign suppirt ticket. ...
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Re: Filter test profiles from delivery reports? prasannakumarmarru - Adobe Campaign Standard
Hello,I don't think you will see test profile in the same delivery unless you check this box(Trap) in test profile config-Once you have this included along with main target, it is expected to see in the delivery reports. If you would like to filter that down, you can use by "recipient domain" (should use search box, wont see it in UI by default).Should see the report as below-Thanks!
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Re: Message Center on Adobe Standard prasannakumarmarru - Adobe Campaign Standard
Hi,In the query activity, select the resource as actual rt event for which you want to exract data for. Do not select the 'rtevent' as resource.Select the one you created in Adobe campaign> marketing plans> transactional messages> Event configuration. Once you select that, you can use any filter like email is not empty and got to additional data tab and add elememts Delivery logs and Tracking logs. You can add them as collection or aggregates as neded.Thanks!
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Re: referencing javascript library in personalized block issue with delivery template prasannakumarmarru - Adobe Campaign Classic
Have you enabled it or disabled? Try disabling it and see. Then we can identify if that is an issue with tracking or without. The error is saying that it is failed to replace tracked urls. If this is not working even after disabling the tracking , probably raise a support ticket and we can guide you there.Thanks!
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Re: 1:M link in ACS FK (relationship) prasannakumarmarru - Adobe Campaign Standard
Hi Chan,I created tables test and test2, joining with test(fkey is a foreign key) referencing test2(cid).When pulling test2 data with collection of test data, I am not able to add the element from test table in additional data section and seeing this error-But I am able to pull test data as main resource-But when adding the additional data(test2 - cid), it will not show null records as they are not referencing any records from Test2 table, as fkey is null.Thanks!
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Re: Delivery logs outside of the recipient table prasannakumarmarru - Adobe Campaign Classic
Sggesting this, not sure if this works in your case-We should not join the fork back to exclusion when running for the very first time or use js code to ignore when running for the first time. Thanks!
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Re: referencing javascript library in personalized block issue with delivery template prasannakumarmarru - Adobe Campaign Classic
Hi,Try this in personalization block-<% loadLibrary("wp:base64.js"); var _email= recipient.email; var _id = recipient.id;%>Preferences/OptDown?params=<%=escapeUrl(Base64.encode(url))%>Content as-" name="HTML_preference_link" _label="HTML_preference_link" _type="optout" target="_blank" style="-ms-text-size-adjust: 100%;-webkit-text-size-adjust: 100%;color: #C41230;text-decoration: none;font-weight: normal;"> Unsubscribe
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Re: External API Activity prasannakumarmarru - Adobe Campaign Standard
Hello,This is one of the advanced capabilities of campaign standard, here is the documentation that explains how to use it - External API if any one would like to review. Thanks!
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