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Location of file downloaded with 'Web Download' workflow activity

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Level 4

Hi all,

I am using a Web Download tool to make a request to a URL and save the content returned. The thing is that I have no way to know where the content is finally saved:

  • On one hand, according with the documentation, the default storage with be the 'vars' directory of the installation, which I don't have access to
  • On other hand, if I try to use a manual one instead, I don't know what's the path to our customer folder so I can include it there (something like /home/electro_mkt_prod1 or alike)

Can I please get an advice?

Thanks in advance

Guillermo

5 Replies

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Level 4

Hi,

Is anyone able to give a hand on the above?

Thanks

Guillermo

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Level 10

Hi Guillermo,

By default, the default storage directory a Web download activity is:

<adobe install folder>/var/<instance name>/workflow/wf-<workflow name>/httpTransfer

(replace / by \ for Windows server)

If you select another folder (storage directory), please be sure to check the hints below:

Please confirm that you type a specific folder reachable by Adobe Campaign account on the applicative server, I mean, that there is no right access issue for the AC applicative server account.

If you are On Premise hosting, perhaps ask an administrator to set a specific folder with full write privileges (Linux or Windows is the same here).

It is not a question of privileges, please double check the pathname syntax, especially if you calculate dynamically the folder by using a variable (perhaps the variable is not correctly) and of course use / for Linux, \ and possibly \\ for Windows

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Regards
J-Serge

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Level 4

Thanks Jean-Serge,

I think the interesting point is what you say about Please confirm that you type a specific folder reachable by Adobe Campaign account on the applicative server, I mean, that there is no right access issue for the AC applicative server account.

As I don't really know what directory structure is available, or we can have any right access to, I would not know what to use there. I could make up things like '/home/customers/electro' but it's only guessing.

I hope it makes sense.

Thanks again anyway

Guillermo

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Level 10

If you are hosted On Premise, ask your system administrator, if you are hosted On Cloud, ask to Adobe support where you can write such custom folders.

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Level 3

Hi,

try this logInfo("Download File: " + vars.filename); in the advanced in the advanced tab of your web download activity.

It should give you the path.

Thanks