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SOLVED

Issue deploying email

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Level 1

Hi there,

I'm hoping someone can help. We're trying to deploy an email in an automation, but get the below error codes. Any clue what they mean?

JST-310008 Failed to process directives '<%@ include' (content textdefaultContent).

adobe error.png

1 Accepted Solution

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Correct answer by
Employee

Hi @charlinew82228857

This error usually comes when the block that was put in the text version does not have any content which is why system is returning the error, so either you can remove the block from the template and recreate the delivery or add data in the text block to use so it will not display the same error again.

I hope it helps !!!

Regards,

Ananya Kuthiala

View solution in original post

1 Reply

Avatar

Correct answer by
Employee

Hi @charlinew82228857

This error usually comes when the block that was put in the text version does not have any content which is why system is returning the error, so either you can remove the block from the template and recreate the delivery or add data in the text block to use so it will not display the same error again.

I hope it helps !!!

Regards,

Ananya Kuthiala