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SOLVED

Inbound and outbound

pradeepnegi66
Level 2
Level 2

Hi anyone can help me..

What is inbound and outbound in Adobe campaign and how can we will use for offer.

Thank you in advance for your assistance.

1 Accepted Solution
prateekm9663569
Correct answer by
Level 1
Level 1

Hi Pradeep,

In general, Inbound offers are the offers which are not sent to the customers wherein the customer visits the offer on its own. For example, Webforms/Surveys where a customer reaches by browsing a website.
Outbound offers are the offers which are sent to the customer through any of the channels. Example, Emails, SMS etc.

You may refer the link: Offers on an inbound channel 


Thanks,
Prateek Malik

View solution in original post

2 Replies
prateekm9663569
Correct answer by
Level 1
Level 1

Hi Pradeep,

In general, Inbound offers are the offers which are not sent to the customers wherein the customer visits the offer on its own. For example, Webforms/Surveys where a customer reaches by browsing a website.
Outbound offers are the offers which are sent to the customer through any of the channels. Example, Emails, SMS etc.

You may refer the link: Offers on an inbound channel 


Thanks,
Prateek Malik

View solution in original post