Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Image Size in Campaign Standard

Avatar

Avatar
Validate 10
Level 3
alicep47308254
Level 3

Likes

18 likes

Total Posts

43 posts

Correct Reply

1 solution
Top badges earned
Validate 10
Validate 1
Boost 5
Boost 3
Boost 10
View profile

Avatar
Validate 10
Level 3
alicep47308254
Level 3

Likes

18 likes

Total Posts

43 posts

Correct Reply

1 solution
Top badges earned
Validate 10
Validate 1
Boost 5
Boost 3
Boost 10
View profile
alicep47308254
Level 3

20-11-2018

Hello Team,

I need to upload an image and I have a problem with the quality.

There is a standard for image quality and resolution?

There is a best practice to avoid a bad result and something blurred?

Thank you

Alice

Replies

Avatar

Avatar
Validate 1
MVP
bobbyjss
MVP

Likes

77 likes

Total Posts

107 posts

Correct Reply

14 solutions
Top badges earned
Validate 1
Contributor
Shape 1
Give Back 25
Give Back 10
View profile

Avatar
Validate 1
MVP
bobbyjss
MVP

Likes

77 likes

Total Posts

107 posts

Correct Reply

14 solutions
Top badges earned
Validate 1
Contributor
Shape 1
Give Back 25
Give Back 10
View profile
bobbyjss
MVP

20-11-2018

Hi Alice,

Always remember that images can scale down, but not up. Make sure the image you are trying to use is high enough resolution to display at the dimensions you are setting.

Generally I save images at the exact dimensions and resolution that I need to use them as in the email, however now with the prominence of mobile viewing it's sensible to format the image at double the size you actually need, and then specify the exact dimensions within the email.

Avatar

Avatar
Validate 10
Level 3
alicep47308254
Level 3

Likes

18 likes

Total Posts

43 posts

Correct Reply

1 solution
Top badges earned
Validate 10
Validate 1
Boost 5
Boost 3
Boost 10
View profile

Avatar
Validate 10
Level 3
alicep47308254
Level 3

Likes

18 likes

Total Posts

43 posts

Correct Reply

1 solution
Top badges earned
Validate 10
Validate 1
Boost 5
Boost 3
Boost 10
View profile
alicep47308254
Level 3

21-11-2018

Thank you Digital B2B'er​,

The image is ok. But the two bottons in the image have a really poor quality. And we still don't understand why.
Do you have any suggestion about them?

I hope that other people can help me with that...

Avatar

Avatar
Validate 1
MVP
bobbyjss
MVP

Likes

77 likes

Total Posts

107 posts

Correct Reply

14 solutions
Top badges earned
Validate 1
Contributor
Shape 1
Give Back 25
Give Back 10
View profile

Avatar
Validate 1
MVP
bobbyjss
MVP

Likes

77 likes

Total Posts

107 posts

Correct Reply

14 solutions
Top badges earned
Validate 1
Contributor
Shape 1
Give Back 25
Give Back 10
View profile
bobbyjss
MVP

21-11-2018

Hi Alice,

Can you provide screenshots of the problem so we can see exactly what you mean?