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SOLVED

Error while updating the database.

pradeepnegi66
Level 2
Level 2

Dear friends,

I have created one workflow for uploading the data(excel file)  in database. But unfortunately it is showing error I don't know how can I resolve the issue. Please help me

Error are below

Document type of inbound events ("and 'head: profile') are incompatible (step 'update data') unablyto perform the operation.

Workflow example:

Start - load file - update data

1 Accepted Solution
ananya_kuthiala
Correct answer by
Employee
Employee

Hi pradeepn30031990

You should try using change dimension activity to update the records successfully. Here is thelink from documentation explaining what the activity does https://final-docs.campaign.adobe.com/doc/AC/en/WKF_Repository_of_activities_Targeting_activities.ht...

Regards,

Ananya Kuthiala

View solution in original post

2 Replies
Prem_Kumar_Gane
Level 3
Level 3

Hi Pradeep,

It might be because of the Reconciliation keys is not selected.  For update operation we need to have this option enabled and add the fields based on which update needs to be performed. If you are not sure with the reconciliation keys, just select "insert" operation and re-execute the workflow.

Thanks,

Prem Kumar Ganesan

ananya_kuthiala
Correct answer by
Employee
Employee

Hi pradeepn30031990

You should try using change dimension activity to update the records successfully. Here is thelink from documentation explaining what the activity does https://final-docs.campaign.adobe.com/doc/AC/en/WKF_Repository_of_activities_Targeting_activities.ht...

Regards,

Ananya Kuthiala

View solution in original post