Emails not sending due to JST-#ID# Error while compiling script 'content htmlContent'

[andrewd10864294]

Hi All,

When sending out proofs or workflow emails we are encoutering an error about the 'content htmlContent'

Has anyone seen this before and the potential fix.

Thanks!

Andrew

[shrawans3153003 · Accepted solution]

HI Andrew,

Such error usually occur when there is some issue with the contents of the delivery. Issue could be related to HTML code of the delivery or any JS code/personalization block which is being used in the delivery source .  This all depend upon how contents are implemented.

I would recommend you review the source code of the delivery and also compare this  with the similar one which are are working fine for troubleshooting the error.