Duplicate Email

[Pesh112491]

In profile schema I am inserting and updating data using reconciliation criteria (Email).

so, in my data there are 2 records with same email id but different customer id .so I am trying to update that records it creating two entries what is the reason.

Data

TEST1A	B2C	kumar.ankur@ext.belgiantrain.be
TEST1B	B2C	kumar.ankur@ext.belgiantrain.be

[SatheeskannaK]

@Pesh112491 Can you share the screenshots of the reconciliation and update activity?

[Sukrity_Wadhwa]

Hi @Pesh112491,

Were you able to resolve this query on your own or do you still need help here? Do let us know.

Thanks!