Please suggest this error's solution: The schema for profiles specified in the transition ('') is not compatible with the schema defined in the delivery template ('nms:recipient'). They should be identical.

[kuma4]

Hi I've been trying to find the solution of this error when executing worlflow.

I use activities only [load file]→[Send the email] just for testing purpose. 

<error message>

The schema for profiles specified in the transition ('') is not compatible with the schema defined in the delivery template ('nms:recipient'). They should be identical.

[SatheeskannaK · Accepted solution]

Hi @kuma4 

You need to have profiles created before you send the email. Using load file activity will just load the data from your flat file and using this activity you can't create/update profiles in ACS. Usually after load file activity you need to have certain activities like update activity (insert/update profiles) and then using the profiles created send the delivery.   

Take a look at this documentation:

https://docs.adobe.com/content/help/en/campaign-standard/using/managing-processes-and-data/workflow-...

https://docs.adobe.com/content/help/en/campaign-standard/using/managing-processes-and-data/data-mana...

Thanks!

[kumakuma1]

Hi thank you very much ! I could proceed workflow thanks to you!

[icoggin]

This was a useful pointer. I had a workflow which did all sorts of enrichments and reconciliations, including one to Profiles. So on the face of it a different problem. What it was doing was using a reconciliation step to another schema. On the Reconciliation activity it had Identification option "Identify the document from the working data" checked and a target and join elements selected. After that I needed to have a later reconciliation step to profiles where it's identification option "Identify the document from the working data" was ticked and a join used. Profiles was then my target audience for the workflow and compatible with the nms:recipients schema on the later Direct mail activity. The error message went away.