Discrepancy in ACS and AA data

[tamanapathak]

Hi Team, 

We are using ACS for collecting form data into custom resources and we have found that sometimes there is a double entry in AA for a single form entry in ACS. We have tried to investigate with few submissions but unable to figure out the root cause.

Thanks

Tamana 

[Craig_Thonis · Accepted solution]

Hi Tamana,

I'd suggest submitting a ticket to Campaign or Analytics Support as there isn't enough information here for us to determine a cause.  We'll likely need to access your instances and review examples of the issue in question in order to determine why their is a discrepancy.

Regards,

Craig

[Sukrity_Wadhwa]

Hi @tamanapathak, Were you able to resolve this query with the help of Adobe Support? Do let us know. Thanks!